Join our Edmonton Branch as a full-time Residential Service Coordinator. This role ensures efficient service cycles and maximizes customer satisfaction through exceptional communication. As a permanent member of our team, you will report to the Branch Office Supervisor and own the service cycle from scheduling to follow-up.

Your expertise in managing work orders, technician communications, and timely billing will directly contribute to a positive customer experience and operational success. Key Responsibilities:

- Schedule service and warranty calls with customers
- Complete and process work order documentation accurately
- Ensure correct billing and follow up on payments
- Distribute paperwork efficiently to technicians and departments
- Review and finalize work orders for Supervisor's review

Requirements:

- 3-5 years in scheduling and dispatching service
- Proficient with Microsoft Office Suite, especially Outlook and Excel
- Solid communication and organizational skills
- Valid Driver's License and dependable vehicle
- Capable of passing pre-employment screenings

Enhance customer experiences through detailed communication and effective service management as our Residential Service Coordinator.

📌 Residential Service Coordinator in Edmonton
🏢 Overhead Door
📍 Edmonton