Full‑service corporate premium casual brand is looking for a high‑performing Regional Manager to oversee four locations. With over 80 operational locations and more in development, the group thrives on a collaborative effort of franchisees, hostesses, servers, kitchen staff, and management. The corporate office brings together more than 200 years of combined restaurant expertise to drive sustainable growth.

Regional

Manager – Full‑Service Restaurant A Regional Manager is an experienced restaurant and bar operator who exemplifies excellent communication, dynamic leadership, and a passion for guest service. This role requires frequent travel within a designated region and reports to the Director or Vice President of Operations. The core purpose is to achieve company objectives through increased sales, guest count, and profitability while overseeing both corporate and franchise restaurants.

Create and enhance a culture of hospitality excellence: focus on guest experience, top‑line revenue, quality product, morale, and profit management. Set and review performance standards for food preparation, production, and beverage procedures to ensure quality, recipe adherence, service, and cost control. Keep up to date with federal, provincial and municipal regulations and produce approved budgets.

Work with Human Resources on performance management and disciplinary actions. Conduct regular site reviews and audits for excellence.



Handle guest complaints and coordinate appropriate follow‑up. Prepare local financial and operational reporting, analyze variances, and ensure targets are met.

Evaluate training procedures to maintain high guest satisfaction. Contribute to long‑term planning and brand positioning. Manage multiple programs and cross‑department communications. Coordinate food promotions, menu planning, and supplier relationships.

Serve as a senior member of the Strategy Panel for the company. Minimum 3 years of successful multi‑unit operation in a full‑service restaurant chain. Minimum 4 years as a General Manager with proven financial management in a high‑volume full‑service restaurant, preferably premium casual.

Solid analytical costing skills and experience with cost control, spreadsheet analysis, and recipe preparation. Knowledge of premium casual kitchen equipment, design, and systems. Proficient with desktop systems (Microsoft Windows, Excel, Word, PowerPoint) and POS Touch Point of sale.

Time‑management skills, initiative, and ability to multi‑task. Strong communication, rapport building, and presentation skills. Willingness to travel extensively within the region and Canada; A college or university degree in hospitality, restaurant, culinary arts, or business education is an asset.

At this time we are unable to provide sponsorship or relocation assistance.

📌 Responsable de secteur contrôle de gestion (h/f) (British Columbia)
🏢 Blue Shock Recruitment Solutions
📍 British Columbia