Senior Project Manager – Clinical Workflow & Documentation Client: Ontario Health

Location: 525 University Avenue, Toronto, ON

Work Model: Hybrid – up to 3 days onsite, subject to Hiring Manager discretion

Role Overview

Ontario Health is seeking a Senior Project Manager, Clinical Workflow & Documentation to support the Patients Before Paperwork (Pb4P) Program and large-scale provincial digital health initiatives.

The successful candidate will lead complex projects focused on clinical workflow modernization, documentation efficiency, digital health transformation, clinician experience, and change adoption . The role will work closely with clinical leaders, physicians, product teams, healthcare organizations, vendors, and other provincial partners.

Key Responsibilities

- Lead complex healthcare projects from planning through implementation, evaluation, and continuous improvement.
- Coordinate provincial clinical workflow and documentation transformation initiatives.
- Manage project governance, risks, issues, dependencies, timelines, and external partnerships.
- Develop and execute stakeholder engagement and change management strategies.
- Drive clinical adoption and sustainable use of digital health solutions.
- Facilitate workshops, co-design sessions, and discussions with clinical, operational, and technical stakeholders.
- Identify opportunities to streamline workflows, reduce administrative burden, and improve clinical documentation.




- Develop performance measurement and benefits realization frameworks.
- Provide regular project updates, recommendations, and outcomes to senior leadership.
- Ensure projects are delivered effectively and in accordance with organizational standards and methodologies.
- Support knowledge transfer and ensure project documentation and deliverables are completed.

Required Qualifications

- Strong project management experience within a healthcare setting .
- Proven experience managing large, complex, high-profile projects .
- Strong understanding of clinical workflows, documentation practices, and workflow optimization .
- Knowledge of Ontario healthcare systems, primary care, and referral processes .
- Experience with digital health, EMRs, clinical documentation, workflow automation, interoperability, or healthcare technology adoption .
- Strong stakeholder and relationship management skills across clinical, executive, technical, and external partner groups.
- Excellent communication, facilitation, presentation, analytical, and problem-solving skills.
- Experience with change management, clinical engagement, and organizational adoption.
- Ability to work effectively across multiple teams, portfolios, regions, and healthcare organizations.

Preferred

- Public sector / government healthcare experience.
- Experience with provincial or enterprise-wide digital health transformation initiatives.
- Experience developing benefits realization and performance measurement frameworks.

📌 Project Manager/Leader - Senior (Toronto)
🏢 Analyst Technical Solutions
📍 Toronto