We are seeking a professional, sales-driven Key Holder Sales Associate to join our retail team. In this role, you are the essential link between our product and our clients—delivering an elevated shopping experience, building lasting client relationships, and consistently meeting personal and store sales targets. As a Key Holder, you are also entrusted with securely opening and closing the store and acting as supervisor-on-duty in the absence of management.

We are seeking a skilled, sales-driven Key Holder Sales Associate to join our retail team. In this role, you are the essential link between our product and our clients—delivering an elevated shopping experience, building lasting client relationships, and consistently meeting personal and store sales targets. As a Key Holder, you are also entrusted with securely opening and closing the store and acting as supervisor-on-duty in the absence of management.

Meet and exceed personal and store sales targets.



Resolve client concerns professionally to create a positive shopping experience while upholding brand policies. Open and close the store securely, manage alarm systems, and follow all security protocols (Key Holder responsibility).

Comply with all brand and store policies and procedures. Support, coach, and help train fellow sales associates. Passionate for high-quality fashion, sales, and delivering exceptional customer service.

Kind, outgoing, and client-focused with strong communication and relationship-building skills. Sales-driven and goal-oriented, with a strong sense of accountability and ownership. Detail-oriented with a refined sense of presentation and commitment to following brand policy and standard operating procedure.

Minimum 2 years of retail sales experience, preferably in luxury or high-end fashion. Key holder experience preferred. High school diploma or GED (not required). Availability to work a flexible schedule, including weekends, and holidays.

📌 Sales Associate - Key Holder (Toronto)
🏢 Smythe
📍 Toronto