Elevate your career with Michaels as a Sales Manager in Laval, Quebec, fostering a high-performing sales culture and customer experience. Lead and train a dedicated team while ensuring compliance with brand standards. In this role, you will oversee sales and service operations, focus on achieving KPIs, and consistently model superior selling behaviors. Your leadership will be crucial in maintaining operational continuity and maximizing customer satisfaction. Key Responsibilities:

- Enforce store policies and standards consistently
- Model effective Customer Experience and selling techniques
- Provide proactive Manager-on-Duty coverage
- Drive retention through Loyalty Rewards Program
- Ensure successful BOPIS and Same Day Delivery execution

Requirements:

- Minimum 3 years of retail leadership experience
- Ability to stand for long periods and perform physical tasks
- Comfortable lifting merchandise up to 50 pounds
- Versatile schedule for nights and weekends
- Attention to Asset Protection and operational safety

Harness your leadership skills for success in retail at Michaels.

📌 Sales Leadership Role at Michaels (Laval)
🏢 Michaels
📍 Laval