Identifies and develops strategy synergy between training, sales and marketing for future focused growth, including increasing our digital footprint, competitive analysis, identifying pilot groups, research, testing and application with a focus on sales effectiveness Leads the exploration of emerging learning, performance, and enablement practices, identifying future capabilities, technologies, and approaches needed to support evolving sales audiences and business strategies. Evaluates, pilots, and applies emerging technologies, including AI-enabled tools and performance support solutions, to improve learning effectiveness, capability development, and business outcomes. Collects sales data and marketing data to tie into the training team data, creating robust summaries to be shared out Questions the status quo and consistently looks for the most innovative and engaging solutions with continuous improvement mindset Builds capability strategies that anticipate future workforce, customer, and industry needs, ensuring learning solutions remain relevant and aligned to evolving business priorities.

Facilitates high-impact learning experiences, workshops, and strategic sessions that drive capability development, behaviour change, and business performance across sales audiences. Design consistent training solutions that meet the needs of the adult learners across multiple businesses, writing and editing content; testing solutions for readiness and usability Enterprise and Sales Alignment & Strategy (30%) Uses performance data, learner insights, business metrics, and stakeholder feedback to evaluate capability development initiatives, measure impact and ROI, and inform future learning and enablement strategies. Performs the full consultation cycle by identifying capability and performance gaps, conducting needs analysis, recommending learning and non-learning solutions, and measuring business impact.

Manages concurrent complex design projects from end to end; Demonstrated ability to facilitate engaging learning experiences and influence behaviour change through coaching, facilitation,



and stakeholder consultation. Demonstrated knowledge of adult learning principles, behaviour change strategies, and performance consulting practices. Solid critical thinking, needs analysis, and problem-solving skills with the ability to identify capability and performance gaps.

Experience translating business needs into scalable learning, performance, or capability solutions that support measurable business outcomes. Demonstrated interest in future workforce trends, digital transformation, AI-enabled capability development, and emerging approaches to learning and performance.

Experience in learning and development, sales enablement, organizational development, facilitation, performance consulting, or other capability-building functions.

Experience leveraging learner insights, business metrics, stakeholder feedback, or performance data to evaluate effectiveness and drive continuous improvement.

Experience within financial services, insurance, wealth management, sales enablement, or advisor-facing environments considered an asset. University/College degree in Adult Education, Learning & Development, Organizational Development, Business, or a related field preferred. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Manulife Financial

Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment,



retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. 70,500.00 CAD - $117,500.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. #

📌 Sales Representative (Temp) (Waterloo)
🏢 Manulife Financial
📍 Waterloo