Leverage your Salesforce expertise as a Business Analyst II at UBC’s OCIO. Deliver impactful solutions and enhance CRM capabilities to serve the university community effectively. As a Business Analyst II at the University of British Columbia, you will lead projects that align IT solutions with business needs for the Salesforce platform. Collaborate with cross-functional teams while conducting requirements definition and testing to support a broad user base.

Your role is vital for process improvement and ensuring stakeholders' needs are met with technology solutions. Key Responsibilities:

- Assess client needs utilizing structured requirements processes
- Document business requirements and communicate with stakeholders




- Design processes to resolve data quality issues
- Manage Salesforce releases and feature rollouts
- Analyze impacts of proposed changes on business processes

Requirements:

- Undergraduate degree in a relevant field
- Minimum three years relevant experience
- In-depth knowledge of Salesforce and business analysis
- Robust analytical skills for data and process evaluation
- Excellent communication and interpersonal abilities

Contribute your analytical skills and Salesforce knowledge to improve systems impacting UBC’s community.

📌 Salesforce Business Analyst UBC Role (Vancouver)
🏢 UBC The University of British Columbia
📍 Vancouver