The Jewish Security Network (JSN) of Greater Toronto seeks to hire qualified and dedicated staff to run the Security Operations Centre (SOC). The successful candidates will play a vital role in ensuring the safety and protection of the Toronto Jewish community by supporting the operations of the 24/7 command centre, working within a agile team of support staff. Reporting to the Manager, Security Operations Centre, SOC Operators will serve as the first point of contact for all incoming calls for support and field intelligence reports.

Through monitoring a wide array of digital assets via centralized software and phone hotlines, SOC Operators will synthesize large amounts of critical information quickly, coordinate routine and emergency incident communications, and create comprehensive records of security-related incidents. Operate the SOC on a shift-basis using sophisticated technology and supporting assets Provide direct support to Jewish institutions, agencies, and/or personnel during emergencies Coordinate with other internal and external security assets as needed Attend regular meetings and trainings, and assist with peer-to-peer training sessions Regularly conduct drills of the system, manage technical troubleshooting, and any other maintenance activities as assigned Assist JSN with event security as needed Work on a rotating shift schedule, including nights,



weekends, and holidays, to ensure the SOC is operational 24/7 Strong interpersonal skills and customer-service experience ~ Strong experience working with software and large technological assets, including as a back-end user ~ Exceptional computer skills, including the ability to type ~50 words per minute in English ~ Fluent English speaker, reader, and writer required. Proficiency in Hebrew considered an asset ~ Strong working knowledge of Toronto’s Jewish community and its institutions considered a major asset ~ Familiarity with situational awareness and other security strengths considered an asset ~ A graduate of a Bachelor’s Degree program or college equivalent considered a major asset ~ Availability to work regular shifts as assigned including on weekends, Jewish holidays, and evenings/overnight is required ~ Familiarity with Microsoft Suite considered an asset This full-time, on-site position will pay a competitive salary.

We adhere to barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please notify us and we will work with you to meet your needs. #

📌 Security Operations Centre Operator-JSN (Toronto)
🏢 Uja
📍 Toronto