The primary purpose of this position is to deliver superior customer satisfaction with the Honeywell Technical Support response, communication, and resolution of cases for the defined Advanced Applications (mainly Blending) by working closely within a Global Team. The scope will cover the global customer base but with a focus on customers in NA. In this role, you will impact the successful delivery of Honeywell and Blending applications, enhance product performance, and contribute to the continuous improvement of engineering processes and customer solutions.

Provide product and application support for external customers Provide management of customer problems by excellent communication, responsive follow up and advocacy of customer issues within Honeywell Collaborate closely with the other members of the team both locally and globally to solve customer problems and to exchange knowledge and best practices Contribute text and video-based entries to the online Knowledge Base and monthly customer newsletter Participate in review and testing of new releases to ensure customer issues are resolved Deliver customer training and provide technical support to the sales organization Act as a technical mentor for less experienced team members Ability to travel 10% within North America Comprehensive health advantages, including medical, vision, dental, and mental health coverage Paid vacation and statutory holidays in accordance with Canadian labor standards Retirement plan (based on regional policy) Professional development programs and continuous learning opportunities The annual base salary range for this position is $91,800 - $122,400 CAD in Markham, Ontario. Honeywell considers various factors when extending an offer,



including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. Bachelor/Master’s degree in Chemical/Process/Control/Instrumentation Engineering or a closely related field ~5 to 7 years customer technical support experience with the designated Advanced Applications ~5 to 7 years industrial experience – knowledge of refinery processes (separation/reactors), process automation, PID control desirable High customer satisfaction levels as measured in the customer satisfaction survey Ability to resolve customer issues within an agreed Service Level Strong interest in developing a career in the Blending field Excellent verbal and written technical communication & presentation skills Customer focused mentality Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission‑critical challenges, enhancing the quality of life for people and communities around the world.

We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. #

📌 Senior Advanced Application Engineer, Blending Technology (Markham)
🏢 Honeywell International
📍 Markham