Senior Business AnalystMontrealHybridAgility and Product ManagementApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job descriptionHere is a brief overview of the tasks and responsibilities that will fall to you:

Support information technology teams in understanding the needs of business units; Advise stakeholders on opportunities for business process optimization, transformation and evolution; Study different business scenarios and propose alternative approaches to current practices; Develop and document business cases in collaboration with business units and delivery teams; Examine the different solution options according to business,



technological and organizational orientations; Determine transition requirements, performance indicators and acceptance criteria; Support teams during the implementation of solutions and contribute to their adoption; Prepare the necessary analyses, presentations and documents for the governance committees; Participate in decision-making by providing transparent, structured and analysis-based recommendations.Hold a bachelor's degree in a relevant discipline; Have more than ten (10) years of experience as a business analyst; Develop expertise in needs analysis, process optimization and organizational transformation; Carry out business cases and opportunity analyses in complex contexts; Map processes and perform gap analyses between current and future situations; Interpret business issues and translate them into clear and structured requirements; Collaborate with multidisciplinary teams composed of business and technological stakeholders; Present analyses and executive files to the various governance bodies; Knowledge of Microsoft Dynamics Customer Service is an asset;

📌 Senior Business Analyst (Montreal)
🏢 COFOMO
📍 Montreal