The COO group is the functional core of RBC Capital Markets' trading activities. We provide our business partners greater efficiency, scalability, and control within their operational processing, helping to ensure the firm's continued growth and success. Within the COO Group is the Liquidity, Funding and Payment Services pillar dedicated to supporting mission critical Treasury, Cash, Control and Collateral Management capabilities across various Capital Market and Enterprise-wide business lines.

The Product

Team in Liquidity, Funding and Payment Services shapes and advances the transformation roadmap through a holistic lens including people, processes, data, and technologies. This role sits within the Payments Product Organization with goal for improved STP rates for high value payments along with enhanced controls across all of Capital Markets businesses. Through a variety of tools and methodologies, our team strives to clearly articulate a vision for the future of our business, and drive towards it, in collaboration with our IT partners.

Lead the comprehensive mapping, analysis, and redesign of business processes to identify inefficiencies and opportunities for technology & automation, process improvements, and home-of-best-fit recommendations

Support the analysis of "as-is" Capital Markets Payments Eco systems and identify areas of efficiency improvement as a part of the Capital Markets Payments Modernization Program.

Collaborate with cross functional teams such as operations, legal, compliance, and risk where required

Contribute to the operations readiness for product roll outs, such as providing training and support to internal teams

Roadmap development and prioritization





Thought leadership on key and emerging technologies, competitive landscape, and capital markets transformation

Report progress of project status, milestones, and achievements to stakeholders

5+ years of experience as a Business or Product Analyst in Financial institutions especially within the scope of Capital Markets or Payments/Cash Management products and services.

3+ years of experience in hand on agile development in a product owner role, including creating user stories, backlog refinement

Must be a team player who works well with technical and non-technical resources

Must be able to see tasks through to completion without significant supervision

Good oral and written communication skills and the ability to clearly articulate to all project members and stakeholders

Familiar with legal and compliance obligation related to Payments processing guidelines and other regulations related to Capital Markets

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and adaptable benefits, competitive compensation

Leaders who support your development through coaching and managing opportunities

Flexible work/life balance options

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Full time Platform

CAPITAL MARKETS Job Type

📌 Senior Business Analyst - Payments Product (Toronto)
🏢 RBC
📍 Toronto