Reporting to the Manager, Client Success, we are seeking a sales focused and client services orientated candidate to join our team of ambitious Client Success Executives in the role of a Client Success Executive. You will be assigned a dedicated portfolio of existing clients for you to manage, with whom you will be responsible for stakeholder engagement and relationship management. A key focus of this role will be expanding Multiview’s full suite of products and services in your portfolio of clients as you lead their progression through the stages of Multiview’s industry leading programs by uncovering, executing and closing upselling and cross selling opportunities.

Through your leadership, relationship management, adoption and engagement you will uncover, solve and present opportunities to strengthen Multiview’s relationship within your portfolio of clients that will result in ongoing client retention. This is a quota carrying role that requires travel throughout North America. The expected salary range for this role is $71,000–$100,000 CAD annually, commensurate with experience and qualifications.

Strategic Account Management: Own and execute account plans for a portfolio of high-value clients. Build deep relationships with stakeholders at all levels (executive, technical, and operational) to drive business outcomes. ~ Client Growth & Retention: Identifyand close upsell and cross-sell opportunities by aligning Multiview solutions to client pain points and growth strategies. Proactively manage renewals and ensure continued client value realization.



~ Regularly assess client health and intervene early to reduce churn risk. ~ Client Advocacy: Collaborate with internal teams (Product, Support, Implementation, Sales, and Engineering) to resolve client issues, communicate enhancement requirements, and advocate for client needs across the organization. ~ Maintainaccuraterecords of account activity, engagement, and pipeline in tools such as HubSpot or other CRM platforms.

Renewal Management: Lead contract renewals with precision and confidence. Position value clearly, handle objections, and ensure client commitment to long-term partnership. Knowledge of accounting and financial management practices ~2+ years experience in Client Success/Account Management ~ Proven success managing sales pipeline and deal progression ~ Proven success with stakeholder engagement and relationship management at all levels ~ Creative problem solving abilities ~ A personal commitment to team culture and contributing to it in a meaningful way ~ We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we are dedicated to adding new perspectives to the team and encouraging everyone to apply.

Customer





Service - This role influences 100% of clients who purchase Multiview Financial Software. work independently with little supervision; not fearful of acting with a minimum of planning; is excellent at honest analysis; Time Management - Uses his/her time effectively and efficiently; Manager, Client Success Work independently with minimal supervision Work from home within North America As a leader in the ERP/Financial Software industry, we partner with sophisticated clients across multiple industries to End Month End™. With endless opportunities at every turn, and a company culture built to support and develop our people to be the very best they can be, Multiview Corp is THE Software Company for you to learn, grow, create, connect, and lead. 4 weeks’ vacation ~ Competitive Benefits including Health, Dental and Vision ~ Workplace Social Events and Engagements ~ ACCESSIBILITY & DIVERSITY By embracing diversity, we are building a more effective organization that empowers our employees to be the best that they can be. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we are dedicated to adding new perspectives to the team and encouraging everyone to apply.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code, Multiview will provide accommodation throughout the recruitment, selection and/or assessment process for applicants with disabilities, upon request. #

📌 Senior Client Executive (Quebec City)
🏢 Multiview
📍 Quebec City