eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. And today, that means pioneering the future of AI-powered security. At eSentire, we're building a cutting-edge AI Security Operations Platform that will amplify human expertise, not replace it, creating a workplace where innovation meets impact.

Our culture is based on transparency, teamwork, and continuous innovation, where your ideas can shape how AI and human intelligence work together to outsmart cyber adversaries. As the authority in Managed Detection and Response, we protect the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries—and we're looking for forward-thinking talent to help us define what AI-first security, human-backed trust means for the industry.

The Senior

Investigator serves as a tactical arm of eSentire’s Incident Response team. Main function of this role is to drive deep expertise and experience in incident response, and digital forensics engagements. As a top tier operator, the position handles the most volatile and complex casework, while ensuring optimum quality of service and responsiveness.

Casework spans from financially motivated data breaches to state-affiliated espionage and ideology-driven attacks aimed at information gathering, manipulation and disruption. The position operates in close coordination with eSentire’s SOC and Customer Success Management teams to drive fast mobilization, source identification, containment, and quantification of informational losses in response to cyber attacks in motion. As a result, our team members are often called upon to work outside regularly scheduled work hours, through weekends and holidays, with little notice.

On the flip side,



when it’s not busy we do encourage our team members to make the most of that time and catch up on their personal business. Drive deep domain expertise in cyber incident response, and digital forensics engagements. Serve as case lead in the most demanding and volatile cyber investigations.

Overlay with Customer Service Management and SOC teams to optimize quality of service. Be responsive to the customer’s voice and feedback. Continually research and develop new methods and approaches to improve service delivery.

Work rotating shifts and be available on an on-call basis as required. Be prepared to work, as required, for extended periods outside of regularly scheduled hours, including weekends, and holidays. Be prepared to travel for short periods and work onsite at client locations throughout the United States and Canada, as required.

The Senior Security

Investigator position requires a four-year degree in a relevant discipline and eight to ten years of DFIR experience.

Experience acting in an IR consultant capacity, particularly in the investigation and remediation of polymorphic trojans, and modern ransomware variants, conducting cloud-based investigations in AWS, GCP, Azure, and SaaS environments.



Mastery of threat hunting using forensics at scale tooling and conducting Web based intrusion investigations Extensive experience in one or more mainstream forensics tools such as EnCase, FTK, Axiom, X-Ways, etc. In lieu of education requirements, a military or law enforcement background with ten or more years of relevant work experience is acceptable.

Demonstrable expertise in Digital Forensics Incident Response Investigations Ability to articulate complex IT technical information to customers in a non-technical fashion Fluency in French or Spanish languages is preferred If the successful candidate is located within 50 km of our Waterloo, Ontario office, this role will follow a hybrid schedule: work from home on Mondays and Fridays, and work onsite Tuesday through Thursday. Candidates residing more than 50 km from the office will work fully remote. The expected base salary range for this role is $120,000 to $160,000 CAD.

Actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge, skills, and internal equity. We celebrate diversity, operating with mutual respect and consideration, in an environment that fosters inclusivity for all. We believe in rewarding performance and providing comprehensive perks tailored to support your well-being.

Paid parental leave Competitive employee referral bonus Artificial Intelligence (AI) Notice: As part of our recruitment process, eSentire may use Artificial Intelligence (AI) tools to assist recruiters with reviewing and summarizing application materials. It's our mission at eSentire to protect our customers 24/7/365 and we extend this conviction to job seekers. During the application and interview process, eSentire will communicate with you from one of our corporate "@esentire.com" email addresses, never from a public email address. #

📌 Senior Digital Forensic Investigator (Ontario)
🏢 eSentire
📍 Ontario