Senior Director, Quality (North Vancouver)

Senior Director, Quality (North Vancouver)

03 Oct
|
Arcteryx
|
North Vancouver

03 Oct

Arcteryx

North Vancouver

As the Senior Director, Quality, you will lead Arc’teryx’s global Quality function, setting the strategic direction, operating model, and long-term roadmap for Quality Assurance, Quality Control, and Materials Quality. You will define the departmental priorities required to support Sourcing and company objectives while ensuring our global manufacturing network delivers industry-leading product quality, integrity, compliance, and customer trust. Through cross-functional leadership and partnership, you will shape the systems, processes, and capabilities that enable the long-term evolution of our quality strategy.

We are a high performing and versatile team of problem solvers and process makers in bringing design to life and maintaining our brand integrity. We embrace and live our brand values and are passionate about innovation.

The Sourcing

Team builds and executes a sustainable global sourcing strategy that enables us to deliver exceptional product at the right place, with the right quality and cost, and on-time. You will partner internally with Design, Product Development, Raw Materials, Sourcing and Supply Planning, and Sustainability as well as externally with our vendor partners to execute our strategy. If you were the Senior Director, Quality now, here are some of the core activities you would be doing: Building and leading a global organization of quality professionals and leaders, fostering a culture of growth, accountability, innovation, and continuous improvement.

Defining and leading the long-term Quality strategy and roadmap, including the evolution of global quality systems, governance frameworks, organizational capabilities, and product integrity standards. Ensuring your team achieves department operation and quality performance objectives and establishing metrics that support our long-term business goals Establishing and monitoring KPIs that measure product integrity,



vendor performance, risk management effectiveness, and overall quality excellence Leading the Quality team to ensure effective quality structure and processes are in place at the factories to secure brand quality standards through product and standards documentation, capacity building, and risk and incident management Developing and overseeing a global supply base quality performance strategy that drives continuous improvement, operational excellence, risk mitigation, and long-term capability building across the supply chain, which includes T1 and T2 qualification standards to support new partner selection Collaborating with internal teams, external partners, and governing bodies to facilitate the certification of products and facilities Partnering with Advanced Concepts to ensure product integrity and quality needs are considered and met as new product innovations move into bulk production Partnering closely with Raw Materials to establish raw material sourcing, and quality process standards to ensure consumer quality, sustainability and regulatory expectations are met Influencing strategic business decisions through expert understanding of product integrity, quality risk, regulatory requirements,



and manufacturing capabilities and collaborating cross-functionally as a key member of our product leadership team Developing a robust and effective Design-for-Manufacture process that assures quality and minimizes risks Proposing and developing long term strategy in the continual elevation of our product innovation and integrity Building a talent pipeline that is inspiring and challenging to the team Are you our next Senior Director, Quality? You have a Bachelor’s Degree or Certification in Analytical QA Systems, Technology or Engineering, along with 15+ years of leadership experience in quality management.

Experience in the apparel industry is an asset You have an extensive knowledge of raw materials, technical construction, and quality systems You have demonstrated success leading a large, complex, global quality function or department You have experience leading others through transformation and building high-performing global teams You have proven performance history with domestic and offshore vendors and manufacturers The salary range for this role is CAD$181,000 - CAD$249,000 We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Health &wellbeing; - Extended health, dental, and vision coverage, including mental health support, fertility advantages, gender-affirming care and a 24/7 Employee Assistance Program (EAP). Family support - Parental leave top-up and a nesting period for new parents.

Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear). *Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. Join us in creating positive change in ourselves, our communities, and the world.

📌 Senior Director, Quality (North Vancouver)
🏢 Arcteryx
📍 North Vancouver

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