Join a energetic team focused on innovative digital products as a Senior Experience Designer. You'll craft meaningful customer experiences utilizing skills in UX, service design, and strategic thinking.

In this remote role based out of Toronto, you will lead diverse design initiatives across digital products, services, and brand experiences. Your collaboration with strategists, engineers, and other creatives will enhance user insights, driving quality outcomes that align with client expectations. This position demands a blend of strategic engagement and hands-on design to create impactful solutions.

Key Responsibilities:



• Conduct comprehensive user and market research to identify opportunities • Plan and facilitate stakeholder and customer interviews and workshops • Help define client strategies in ambiguous situations and drive confidence • Lead service design, balancing customer needs with business goals • Develop personas, customer journeys, and wireframes to guide design

Requirements: • 5+ years in digital design within an agency or consultancy • Proven track record in strategic and systems thinking • Excellent communication and facilitation skills with executives • Strong understanding of technology's role in customer experiences • Passion for mentoring and fostering a culture of excellence

Shape the future of customer experiences with your creative insight and strategic acumen in this Senior Experience Designer position.

📌 Senior Experience Designer Remote Toronto
🏢 enginedigital
📍 Toronto