McKesson, l'un des 10 premières entreprises du classement Fortune Global 500, touche à pratiquement tous les aspects des soins de santé et s'emploie à faire une réelle différence. Nous sommes reconnus pour notre capacité à offrir un savoir, des produits et des services qui rendent les soins de qualité plus accessibles et plus abordables. We are known for delivering insights, products, and services that make quality care more accessible and affordable.

Here, we focus on the health, happiness, and well-being of you and those we serve - we care. Together, we thrive as we shape the future of health for patients, our communities, and our people.

Team/Project: Canada B2C Digital Solution. McKesson is seeking a Senior Lead Engineer, Platform Operations & Observability to lead the reliability, observability, and operational excellence of enterprise healthcare technology platforms. In this role, in accordance with Application Monitoring & Observability Lead, you will drive monitoring strategies, incident management practices, change governance, and root cause analysis initiatives while helping build scalable, secure, and resilient systems.

You will collaborate with software engineering, platform, security, and operations teams to improve service reliability, automate operational processes, and establish best practices for production readiness. This position also provides technical leadership and mentorship to engineering teams while influencing reliability standards and long-term platform strategy. Lead monitoring and observability strategies across enterprise applications, platforms, and services.

Design, implement,



and optimize dashboards, alerts, telemetry, logging, and performance monitoring solutions. Conduct root cause analysis (RCA) investigations and lead corrective and preventive action planning. Partner with engineering teams to improve platform reliability, resiliency, scalability, and operational readiness.

Lead change management reviews and promote safe deployment and release practices. Ability to execute regression and validation test plans following each production deployment. Provide technical leadership, coaching, and mentoring to engineers while establishing engineering best practices. 7+ years of professional experience in Software Engineering, Site Reliability Engineering, Platform Engineering, DevOps, or related technical roles. ~ Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent experience. ~ Hands-on experience with monitoring, observability, logging, alerting, and application performance monitoring tools. ~ Experience performing root cause analysis and implementing preventive solutions. ~ Experience with CI/CD, automation, DevOps practices, and software delivery pipelines. ~ Demonstrated technical leadership and mentorship of engineering teams.

Strong analytical, troubleshooting,



continuous improvement and stakeholder communication skills. Fair understanding and mastery of Ai tools (Copilot, Rovo) and Ai agents. Travel / Work Workplace / Physical Requirements Hybrid, two mandatory days at the Dobrin Office (Usually on Monday and Wednesday).

Ability to work at a computer for extended periods and participate in virtual collaboration activities. Participation in on-call support and prod deployment rotations out of business hours may be required based on organizational needs. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.

In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.

📌 Senior Lead Engineer, Platform Operations & Observability (Montreal)
🏢 McKesson
📍 Montreal