03 Oct
|
Equinix
|
Toronto
Equinix in Toronto, Canada, seeks an experienced Account/Service Manager to support complex, global accounts post-sale and guide onboarding. You will own issue resolution with high analytical rigor, monitor churn, and drive client satisfaction.
You’ll prepare QBRs and implement service improvements, delivering predefined and ad hoc reports for stakeholders. The role emphasizes cross-functional collaboration across Sales, Operations, and Engineering, leveraging ITSM tools and data-driven insights
📌 Senior Managed Services Account Manager (Toronto)
🏢 Equinix
📍 Toronto