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Title: Senior Manager - Data Platforms (IT Management/Operations) The Senior Manager - Data Platforms will play a critical role within the Enterprise Data & AI Technology organization - one of Scotiabank’s most significant enterprise wide strategic initiatives. This organization drives data enabled decision making, AI innovation, and technology modernization across the Bank.

The Senior

Manager - Data Platforms will be responsible for managing the Data & AI platforms by leading a team of engineers to ensure smooth running & upkeep of the underline platforms. Combining technical expertise with people management, you and your team are key to ensure the stability, scalability & security of data platforms by working with various groups within the Bank to ensure operational hygiene of the platforms is maintained and they are compliant, resilient, available, secure, up to date, risks free etc. A great team leader who will develop, tone & retain cross functional team by managing their day-to-day activities & year end goals.

Guidance and Direction: Provide explicit direction to the team, set goals, and keep the team accountable for their deliverables.



Align team goals with the overall direction of the Data & AI technology roadmap and enterprise standards. Communicate proactively with stakeholders and cross-functional teams (Platform, Security, Cloud Ops, Networking, Data Governance) to align priorities, manage expectations, and drive adoption of platform standards.

Oversee vendor relationships, licensing, and procurement for internal IT systems.

Process Improvements: Identify and implement process improvements, automation opportunities, and IT best practices to improve service delivery and reduce manual IT tasks.

Site Reliability : Define and manage SLIs, SLOs, and SLAs for data platform services. Manage error budgets and balance reliability with feature delivery.

Incident Management: Monitor system health and proactively address performance bottlenecks. Conduct blameless postmortems and drive continuous reliability improvements. autoscaling, retry/backoff strategies, policy guardrails). Security, Housekeeping, Audit : Lead vulnerability management: patching, remediation, and risk prioritization. Maintain & develop documentation for policies, procedures, and operational controls, Ensure incident playbooks are up to date. #

📌 Senior Manager - Data Platforms (IT Management/Operations) (Toronto)
🏢 Scotiabank
📍 Toronto