Build the people function for a growing technology company iTacit is a growing B2B SaaS company helping organizations connect, train and empower frontline teams. We're looking for an experienced Senior Manager, People & Culture to lead our people function and help build the programs, practices and culture needed for our next stage. As our senior People & Culture leader, you'll work closely with the CEO and leadership team to shape people strategy, advise on complex employee matters, strengthen talent and performance, and evolve our HR practices as we grow.

You'll be directly involved across the employee lifecycle, leading key HR activities from recruitment and employee relations to compensation, performance management, onboarding and policy development. If you enjoy building, improving and taking ownership from concept through execution, this is an prospect to make a meaningful impact across the organization. iTacit is an end-to-end digital workplace and training hub that puts email-free messages, a social intranet, digital forms, checklists and more into the hands of the front-line.

Best Value Digital Workplace Customer

Support 2026 Most Recommended for Compliance Training 2026 Best Value Training Platform 2026 Serve as a trusted advisor to the CEO and leadership team on people, organizational and workforce matters. Lead workforce planning and identify emerging talent, capability and organizational needs. Identify people-related risks, trends and opportunities and bring forward practical recommendations. Help ensure our people practices, policies and systems continue to scale with the organization.

Employee

Relations & Performance Serve as the senior HR resource for employees and leaders. Provide guidance and coaching on performance management, employee relations, attendance, workplace conflict and other people matters.



Lead complex or sensitive employee matters, including performance improvement plans, accommodations, investigations, complaints and terminations.

Develop and continuously improve iTacit's performance management approach. Coach and support managers in navigating performance discussions, development conversations and challenging employee situations.

Talent

Acquisition &

• Workforce Planning Lead recruitment for senior, specialized and difficult-to-fill positions while remaining actively involved across recruitment as required. Monitor recruitment effectiveness and identify opportunities to improve time-to-hire, quality of hire and retention. Conduct market benchmarking and internal equity reviews and provide recommendations to leadership. Support advantages administration and employee issues as required. Develop and administer employee surveys, analyze results and translate findings into meaningful action. Build trusted relationships with employees and managers, ensuring People &

• Culture is seen as an approachable, credible and supportive resource. Help establish clear expectations and competencies for progression within roles and across career levels. HR Programs, Systems &

• Compliance Own and continuously improve HR policies, processes and programs. Oversee HRIS, employee records and people reporting, ensuring appropriate controls, confidentiality and data integrity.



Identify opportunities to streamline or automate administrative work so that time can increasingly be focused on higher-value people initiatives. Approximately 7+ years of progressive Human Resources / People &

• Culture experience, including experience operating at a senior HR Manager, HR Business Partner or similar level. Broad experience across employee relations, performance management, recruitment, compensation, benefits, HR policy and employment compliance. Demonstrated experience advising senior leaders and managers on complex people matters.

Experience developing career progression, competency or employee development frameworks would be an asset. Comfort operating with a high degree of autonomy and taking work from problem identification through recommendation, implementation and follow-through. Strong communication, relationship-building and coaching skills.

Experience in a growing technology, SaaS or similarly dynamic organization would be an asset.

Experience supporting employees in multiple Canadian provinces and/or the United States would be an asset. candidates with equivalant senior-level HR experience will also be considered. This is an opportunity to lead the People & Culture function at an important stage in iTacit's growth. Competitive salary of $90,000–$110,000 , commensurate with experience Flexible office/home working arrangements Applicants must be Canadian citizens, permanent residents, or hold a valid Canadian work permit. iTacit is committed to building a diverse workforce reflective of the diversity of Canada.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristic.

📌 Senior Manager/Manager, Online Community (Fredericton)
🏢 iTacit
📍 Fredericton