03 Oct
|
AdButler
|
Canada
About AdButler
AdButler has built independent ad tech for more than 25 years. Our platform powers ad serving, retail and commerce media networks, and self-serve advertising for publishers, retailers, and media networks in 70+ countries.
We are profitable, and have never taken VC money. We are a lean, remote-first team that uses AI tools every day, holds SOC 1 and SOC 2 Type II certification, and was named on the Financial Times Americas' Fastest Growing Companies list in 2025 and 2026.
Overview The Senior Manager of Operations owns how AdButler runs with direct responsibility for people operations and legal. You will be the first senior hire dedicated to HR and legal, building the policies, contracts, and processes a growing, remote-first team needs.
This is a hands-on role. You will draft the contract, run the hiring process, and answer the policy question yourself, and bring in outside counsel and advisors where it makes sense. You will work closely with the CEO and leadership team as a trusted partner on growth, risk, and culture.
Responsibilities
Business operations
- Improve internal processes, tools, and vendor relationships so the team can move fast.
- Lead special projects for the CEO as the company grows into new markets.
People and HR
- Own the full employee lifecycle: recruiting, offers, onboarding, performance reviews, and offboarding.
- Build and maintain the employee handbook and HR policies for a remote-first team, in line with BC and federal employment standards.
- Manage compensation, perks, and payroll administration with our providers.
- Advise managers on employee relations, investigations, and difficult conversations.
- Run engagement, learning, and retention programs that fit a small,
high-ownership team.
- Keep HR records, systems, and reporting accurate and confidential.
Legal and compliance
- Draft, review, and negotiate commercial agreements: customer MSAs, order forms, DPAs, NDAs, vendor and partner contracts.
- Maintain our customer-facing terms, privacy policy, and other published agreements and policies.
- Oversee privacy and data protection compliance, including PIPEDA, GDPR, CCPA and other US state laws, and IAB Europe TCF obligations.
- Partner with engineering on SOC 1 and SOC 2 Type II audits, security questionnaires, and customer due diligence.
- Manage outside counsel, corporate records, intellectual property, and insurance.
- Spot and manage legal risk across advertising, data, and employment matters.
What you bring
Required
- 6+ years in operations, or HR roles, including 2+ years as an operations manager or equivalent position preferably in the IT and SaaS industry
- In-depth knowledge of diverse business functions (development, support, sales, finance)
- Hands-on experience drafting and negotiating commercial contracts, ideally SaaS or technology agreements.
- Working knowledge of BC and Canadian employment law;
- Experience at a small or growing company where you built processes from scratch.
- Excellent judgment, discretion, and written communication.
Nice to have
- Experience in ad tech, martech, or another data-heavy SaaS business.
- Exposure to SOC 2, ISO 27001, or similar compliance programs.
- Comfort using AI tools to work faster, a habit the whole team shares.
Pay: $85,000.00-$120,000.00 per year
Benefits
- Extended health care
- Flexible schedule
- Paid time off
- Work from home
Work Location: Remote
📌 Senior Manager, Operations (Canada)
🏢 AdButler
📍 Canada