161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Product Designer For 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated. Leveraging the power of data and technology, we’re where product professionals come to solve complex problems and shape customer experiences that have influence across industries.

Here, you’ll shape customer experiences and take transformative ownership of strategies that propel us into the future, creating value at a scale that directly accelerates our growth.

Our Experience

Design (XD) Team is at the forefront of enriching our customers’ lives with exceptional digital experiences and we need an experienced Product Designer (Senior Associate) to help us in our mission of changing baking for good. We’re looking for a team player who can apply their skills and talents to make a true impact on our customers. We love to experiment and learn, we are excited about our future, and we need your help to get there! honour diversity of thought, create a culture of belonging, and elevate one another.

Grounded in a deep expertise of native iOS, Android, and Web platforms—including platform-specific Human Interface Guidelines-you will anticipate user needs and leverage native capabilities to make everyday interactions seamless. By embedding digital accessibility best practices from the start, you will craft inclusive digital products that meet users where they are while elevating our shared design systems. Working closely with Product and Engineering teams in a data-informed, iterative environment, you will bridge the gap between creative vision and technical execution.

You will rely on analytics, user testing, and behavioral insights to continuously optimize user journeys, ensuring every design decision thoughtfully balances user needs, business objectives, and technical constraints.



Embracing a philosophy of sharing work early and often, you will treat design as a collaborative, evolving conversation that drives real-world business impact. As a trusted expert in product design strategy, you will shape high-level vision and influence cross-functional stakeholders—for cross-discipline partners to executive leadership.

You bring a passion for continuous learning, experimentation, and adapting design methodologies to solve unique problems. Through clear, persuasive storytelling and critical thinking, you will advocate for design integrity, align diverse perspectives, and mentor those around you to build next-generation digital experiences. Collaborate with stakeholders and leaders in design, product management, engineering, and marketing to justify design and product decisions, provide escalation management, and focus team activities around OKRs Advocate for customer needs in mobile and web experiences Define and implement standards and best practices for digital product design ensuring consistency across platforms Contribute to our Design System, helping to ensure governance, scalability, and efficiency Present and communicate design decisions to various stakeholders across the business Monitor and analyze design, emerging digital technologies,



and fintech trends to inform our product roadmap Influence and educate product teams on how UX activities can support them through the Product Development Lifecycle 4+ years of UX/Product Design experience ~1+ year of experience leading/mentoring Product Designers with a defensible record of growing design talent ~ Exceptional working knowledge of modern design tools and methodologies Bachelor’s Degree in HCI/UX, Social Science, Psychology, Research, or other related field, or equivalent experience ~4+ years of experience working on consumer-facing digital products in a regulated setting ~2+ years of experience optimizing product design workflows with generative artificial intelligence ~ Experience designing for motion, micro-interactions, and animations, in mobile apps.

We believe trust fosters the flexibility and autonomy required to balance personal needs with a focus on high performance. We support a hybrid model - with 3 days in the office per week - that gives room for both collaboration and personal commitments.

This includes: full coverage for spouses, domestic partners and dependents, a one-time Work From Home allowance to build your comfortable workspace, up to $3,000 in mental health coverage and up to $5,000 in annual tuition subsidies. You’ll find that Capital One is committed to helping you thrive and evolve every step of the way. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es).

Weembrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-(phone hidden) or contact us at [email protected] technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.

📌 Senior Product Designer - User Experience (Toronto)
🏢 Capital One - Canada
📍 Toronto