Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. We are currently seeking a Senior Product Manager, PLG to join our Product Led Growth team.

This role is open to remote applicants across the U.We are a remote-first team with hub offices in Burnaby, Calgary, and Toronto. If you are local to one of those hubs you will be expected in office a minimum of two days per week on our Anchor Days. Clio's PLG team runs two live growth motions at once: helping existing customers discover and adopt more of Clio through Clio Explorer and the unified nav, and bringing net-new prospects into Clio through a self‑serve Freemium tier of Clio Work.

Both motions increasingly depend on the same underlying machinery, account and license infrastructure, usage caps and trial systems, PQL signal routing, and the CBS platform that powers all of it. This role owns that shared foundation. You will build the PLG platform that lets our Monetization PM and our Onboarding & Activation PM move fast and experiment freely, instead of each rebuilding the same account‑state logic, cap‑tuning system, or signal pipeline from scratch.

You have owned a platform or infrastructure layer before, not just a customer‑facing feature, and can describe a specific bottleneck you found (a manual process, an inconsistent data model, an undefined handoff) and what you built to remove it. You instinctively ask "what capability, once built, lets five other teams move faster" rather than "what should we ship this quarter." You are comfortable with cohort analysis and funnel metrics, and you know the difference between a metric that's actually causal and one that just moves together with the outcome you care about. Basic SQL proficiency is expected, not aspirational.

You will not control any of their roadmaps. You can give a specific example of shipping a cross‑team outcome without direct control over the teams involved. You’ve built for internal teams before, not just external customers.

Sales, BDR pods, and CS ops teams are among your users here, the same rigor you'd apply to a customer‑facing surface applies to their tooling. You understand that a fix to a manual back‑office process (an account merge, a signal handoff)



is often worth more than a customer‑facing feature. You ship things.

Consistent track record of shipping end‑to‑end in B2B SaaS: spec, build, launch, measure, iterate. You do not wait for perfect data or a fully settled number. The PLG Core Foundation Own the account and license model, trial and freemium infrastructure, and usage‑cap tuning systems that power both PLG motions.

Partner with CBS on the billing and account architecture, license mobility, request‑access flows, account merge and reconciliation, that both motions run on top of, and that currently bottlenecks at scale. Turn Clio's own usage data, not just industry benchmarks, into platform priorities. (As one example: internal trial data shows that a customer taking output out of the product predicts conversion far better than any cap‑hit metric. Build the visibility that lets Product, Data Science, and RevOps see cap‑hit, first‑value, and conversion data in one place, across both motions.

Partner with CBS on everything that touches billing, licensing, or the account‑state model, including the parts that don't feel like "growth" work but block growth work downstream.

Experience building or owning platform/infrastructure capabilities that other product teams build on top of, alongside more customer‑facing PLG work. ~Serious bonus points if you have: Experience in legal tech, vertical SaaS, or another professional‑services context. ~ cross‑sell and net‑new acquisition) on shared underlying infrastructure. ~ Familiarity with usage‑based billing systems, account merge/reconciliation logic, or PQL/signal routing into a CRM. ~ We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture. ~ Competitive, equitable salary with top‑tier health benefits, dental, and vision insurance ~ Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min.



Versatile time off policy, with an encouraged 20 days off per year. ~$The expected salary range for this role is $137,500 to $186,100 CAD. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility We are dedicated to diversity, equity and inclusion.

We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency.

Clio is on a mission to transform the legal experience for all. Clio is the global leader in legal AI, building the platform that powers the future of legal work. With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work—from knowledge and insight to execution and outcomes.

At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action. As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio. Backed by industry‑leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact.

In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide. We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies. We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists.

Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges. Join Clio and help define the future of legal work through AI.

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