Relay is a digital banking platform that gives self-made business owners the tools and know-how to be great with money—bringing clarity, confidence, and control to every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of stress into a clear signal owners can use to run stronger, more resilient businesses. At Relay, product management is about outcomes, not outputs.

We start with real customer problems and build solutions that move the needle for SMBs, and for our business. Our team pairs long-term vision with rapid iteration. We believe that trust is a product feature, and that usability, reliability, and polish aren’t afterthoughts, they’re core to how we earn the confidence of business owners.

Above all, we never compromise on customer empathy or product craft. Many small businesses walk a constant cashflow tightrope, and the average SMB has just 27 days of cash on hand. They’re juggling payroll, inventory, contractor payments, and everyday expenses, all while trying to carve out resources to invest in growth.

Product

Managers at Relay play a central role in solving these problems by building financial products that are simple, intuitive, and impactful.

As Senior Product

Manager, you’ll lead a major product area from end-to-end (e.g. core banking, risk, AI Insights, payroll etc). Improve customer outcomes by driving integrations with banking, accounting, or payment platforms. Collaborate with Risk, Data, and Operations to ensure Relay’s products are reliable, secure,



and insight-driven. Partner with Sales, Marketing, and CX to deliver successful launches and drive adoption among SMB customers.

Treat your product like a business : define and track KPIs, monitor performance, and make decisions rooted in data, customer insights, and company goals. Ship high-quality products from ideation to launch : partner closely with design and engineering as part of a leadership trifecta, raising the bar for usability, craft, and polish.

Build and tell the story for your product : create explicit narratives that inspire leadership, cross-functional partners, and customers; Stay deeply connected to SMB customers : immerse yourself in their workflows and pain points, ensuring we’re solving meaningful problems and delivering products that feel both intuitive and delightful. Collaborate cross-functionally : work with Sales, Marketing, and Customer Experience teams to ensure smooth go-to-market launches and strong adoption.

Champion product culture at Relay : bring curiosity, ownership, and a high bar for quality that elevates both the product team as a whole. At least five years of product management experience,



with a track record of shipping and owning products at scale Strong data competency with the ability to self-serve metrics and write basic SQL queries to support decision making Experience working closely with engineering and design as part of a leadership trifecta to deliver polished, high-quality experiences Demonstrated success working cross-functionally with Sales, Marketing, and Customer Experience teams to ensure effective launches and adoption Bonus Points You’ve joined a company at its early stages and have seen it through scale Are familiar with risk/fraud tools or credit underwriting frameworks. Stage 1: A 45-minute Google Meets video call with a member of our Talent team Stage 2: Stage 3: Stage 4: The annual salary range for this role is $162,000 CAD to $198,000 CAD.

Most new Relayers will join at the impactful level, which for this role is $180,000 CAD per year. For more information on our compensation philosophy and perks and benefits, visit our Candidate Hub. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering.

You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward. Relay exists to help them thrive -- and that mission has to resonate with you. We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive.

If you require accommodations at any stage of the hiring process, please reach out to your Talent Partner. #

📌 Senior Product Manager- Walmart + (Toronto)
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