Join Customertimes as a Senior Project Manager for a Salesforce patient scheduling solution. Lead delivery processes within a hybrid work model while engaging with diverse teams. In this key role, you will oversee the delivery of a critical Salesforce solution for a national specialty infusion clinic.

You will manage a team comprising a Solution Architect, developers, and consultants, while ensuring accountability for all deliverables. Your leadership will guide the project through complex change controls and governance practices. Key Responsibilities:

- Own the full delivery of Salesforce project scope
- Allocate tasks with the Solution Architect and Scrum Master
- Monitor offshore team velocity and manage sprint commitments
- Control changes with detailed assessment and documentation
- Facilitate daily and bi-weekly project governance meetings

Requirements:

- 8+ years in program or delivery management
- 4+ years leading Salesforce implementations
- Experience with fixed-price milestone projects
- Familiarity with healthcare or regulated-industry delivery
- Salesforce Administrator certification required

Lead impactful projects at Customertimes with a focus on Salesforce and effective team collaboration.

📌 Senior Project Manager at Customertimes (Ontario)
🏢 Customertimes
📍 Ontario