Reporting to the Director, Residential, this position will oversee a residential rental group in Toronto, with overall accountability for property operations, revenue growth, maintenance, resident service, and minor capital improvements. The role is focused on maximizing asset value through institutional-quality residential management, operational excellence, and strong resident relationships. Oversee day-to-day property operations, ensuringhigh standards ofservice, maintenance, andresident satisfaction.

Manage resident relations, addressing requests, complaints, emergencies, and retention/lease renewal initiatives. Supervise, coach, andtrain site staffwhile supporting performancemanagement and policycompliance. Manage property financialperformance, includingbudgets, expenses, revenue, financial reporting, andcapital planning.

Oversee leasing, rentcollection, arrears, applications, renewals, and residentmove-in/move-out processes. Coordinate maintenance,repairs, capital projects, vendors, contracts, inspections, and preventative maintenanceprograms. Ensure compliance withlegislation, company policies, health and safetystandards, and emergencyprocedures.

Maintain accurate propertyrecords and documentation, using property managementsystems and conductingregular audits. Support sustainability initiatives, including energy efficiency, environmental safety,and community engagement.

Experience - 3+ years of related experience with residential property management, combined with a strong service ethic commitment.

Education - Preference for post-secondary education in real estate and/or CPM designation.

Computer

Skills - Intermediate skills in Microsoft Office:



MS Word, Excel, and Outlook; Knowledge - A complete understanding of all applicable laws, legislation, and rights concerning resident / landlord relations. Organization & Multitasking- Effectively manages deadlines, competing priorities, and change while maintaining accuracy and quality under pressure. BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors.

With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations. At BGO, you'll be part of a team-oriented team that values your growth, supports your success, and empowers you to make a meaningful impact.

We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career. In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process.

📌 Senior Property Manager - Real Estate (Toronto)
🏢 BGO
📍 Toronto