Property & Building Management Integrate facilities management best practices into daily operations, ensuring building services support tenant productivity, workplace experience, and operational effectiveness. Collaborate with tenant facility and workplace leaders to understand operational requirements and continuously improve service delivery and building performance. Balance operational excellence with a customer-focused approach that recognizes the unique needs of different tenant organizations.

Lead the day-to-day management and operational performance of the assigned Class A office properties. Maintain an exceptional standard of building presentation, cleanliness, comfort, safety and functionality. Conduct regular property inspections, identify emerging risks or service gaps, and ensure timely resolution.

Provide leadership and direction to Building Operations and service partners across all aspects of property operations. Ensure preventative maintenance, life-safety systems, security, cleaning and other building services are delivered consistently and effectively. Maintain strong operating procedures, service standards and escalation practices appropriate for a high-profile corporate environment.

Identify and implement opportunities to improve building performance, service delivery and the occupant experience. Partner closely with internal stakeholders, including Leasing, Asset Management, Construction, Sustainability, Marketing, and Technical Services teams. Establish and uphold clear service standards that create a seamless and consistently best-in-class property experience.

Seek and act on stakeholder feedback to strengthen service delivery and building performance. Develop a thorough understanding of tenant businesses, workplace strategies, operational requirements, and growth objectives to proactively align property services and facilities management programs with their needs. Partner with tenants and facility representatives to support operational continuity, workplace changes, space utilization initiatives, and business-critical requirements.





Leverage knowledge of tenant operations to anticipate potential impacts of building projects, maintenance activities, or operational changes and minimize disruption. Lead, mentor, and develop a multidisciplinary property management team, fostering accountability, collaboration, innovation, and service excellence. Establish clear priorities and performance expectations aligned with property plans and objectives.

Support employee development through coaching, feedback, goal setting and succession planning. Promote a customer-centric culture that consistently delivers best-in-class tenant experiences. Partner closely with internal stakeholders, including Leasing, Asset Management, Construction, Sustainability, Marketing, and Technical Services teams.

Financial

Management & Asset Performance Monitor financial performance and provide strategic analysis and recommendations regarding variances, operating efficiencies, and investment opportunities. Drive achievement of financial objectives while maintaining superior building operations and tenant satisfaction. Prepare monthly, quarterly, and annual reporting packages for ownership and senior leadership.

Support asset repositioning initiatives, value-enhancement opportunities, and long-term capital planning strategies.

Capital

Projects, Sustainability & Governance Lead the planning and execution of capital projects, tenant improvements, building upgrades, and major repair initiatives from concept through completion. Oversee procurement processes, consultant engagement, contract administration, and project financial controls. Ensure compliance with corporate governance requirements, regulatory obligations,



and Environmental Health & Safety (EH&S;) standards.

Champion sustainability initiatives and building certifications, including BOMA BEST, LEED, ENERGY STAR, and other ESG-related programs. Support community engagement, tenant events, and initiatives that enhance building culture and portfolio reputation. 7+ years of progressive commercial office property management experience, including oversight of Class A office assets. ~ Demonstrated ability to lead the day-to-day operations of high-profile, service-intensive commercial buildings. ~ Solid experience managing relationships with ownership representatives, senior executives, major tenants, and internal business partners. ~ A proven commitment to exceptional building standards, service quality and occupant experience. ~ Strong financial acumen with extensive experience managing operating budgets, capital budgets, forecasting, reconciliations, and financial reporting. ~ Experience managing capital projects, tenant fit-outs, and major building improvement initiatives. ~ Thorough understanding of commercial leasing, building operations, risk management, facilities management, and regulatory compliance, with the ability to understand tenant business operations and translate workplace, facility, and service needs into effective property management strategies. ~ Experience managing corporate head office or flagship properties. Strong understanding of ESG, sustainability, and building certification programs.

Experience working with institutional investors, pension funds, or large ownership groups.

Real Property

Administrator (RPA), Certified Property Manager (CPM), Facilities Management Administrator (FMA), and/or Certified Facility Manager (CFM). Post-secondary education in Business, Real Estate, Property Management, Facilities Management, or a related discipline. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).

📌 Senior Property Manager - Real Estate (Toronto)
🏢 Clear Destination
📍 Toronto