Join OpenText as a Senior Renewals Specialist and drive impactful customer service. This role involves relationship management and selling maintenance and support programs crucial for customer retention. You will report to the Renewals Manager and ensure the successful renewal of contracts by delivering competitive quotes and maintaining solid client relationships.
Your organizational prowess will help in forecasting and driving growth, while collaborating with the sales team to overcome negotiation objections. Use your skills to identify and conduct gap analyses, improving renewal processes within the team. Key Responsibilities:
- Cultivate strong business relationships with clients
- Prepare and deliver competitive renewal quotes
- Update and maintain sales reporting systems
- Innovate lead generation strategies for renewals
- Ensure on-time processing of all contracts
Requirements:
- 1-2 years of experience in sales or renewals
- University degree in a relevant field
- Excellent communication and listening skills
- Ability to work cross-functionally in a team
- Strong attention to detail and organizational skills
Leverage your experience to foster long-term client partnerships and enhance OpenText's renewal strategies.