Join Alithya as a Senior Salesforce Analyst, driving process transformations and aligning business with IT through effective Salesforce solutions. In this role, you will conduct analysis, facilitate discovery sessions, and capture detailed functional requirements. Your work will support significant Salesforce projects that impact multiple teams across various countries.

With a focus on optimizing current and future business processes, you'll ensure compliance and business value are achieved consistently. Key Responsibilities:

- Analyze and document business requirements effectively
- Facilitate workshops to gather insights
- Support the integration of Salesforce within complex environments
- Translate business needs into functional Salesforce solutions
- Participate in strategy and roadmap development

Requirements:

- Proven experience with Salesforce for process optimization
- Solid background in regulated industries like banking or insurance
- Knowledge of business process flows and KPI definitions
- Fluent in English; proficiency in French is a plus
- Lean Six Sigma Green Belt certification an asset

Drive impactful projects and help Alithya shape the future of its Salesforce offerings.

📌 Senior Salesforce Analyst Position (Montreal)
🏢 Alithya
📍 Montreal