We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring‑focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands‑on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote‑to‑cash lifecycle. Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company.

The ideal candidate pairs strong Salesforce architecture experience with an AI‑first mindset, applying Agentforce and Claude‑based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product‑to‑Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation. Serve as the architectural coach and mentor for engineers and solution designers across the Product‑to‑Cash domain, building team capability in Revenue Cloud Advanced and billing Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company Produce High‑Level Designs (HLD), Low‑Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences Manage architecture and system roadmaps, ensuring alignment with platform standards and the long‑term direction of the Product‑to‑Cash landscape Define, maintain, and enforce platform standards across the Salesforce ecosystem Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems Provide hands‑on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade‑offs,



and implementation best practices Own the end‑to‑end architecture of the Product‑to‑Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows Apply an AI‑first mindset to problem solving, leveraging Agentforce and Claude‑based solutions where they add value During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution Extend and mature the Product‑to‑Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios Translate business requirements into well‑architected solutions that best leverage the Salesforce platform and Revenue Cloud Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost‑effective Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement Bachelor's or master's degree in computer science, Information Technology, or a related field ~10+ years of Salesforce experience across implementation, configuration,



and solution design ~3–5 years of Salesforce architecture experience (minimum required) ~ Proven experience architecting and delivering end‑to‑end Product‑to‑Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support ~ Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition ~ An AI‑first mindset, with exposure to Agent force and Claude‑based solutions for solving business and technical problems ~ Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange) ~ Proven experience designing and delivering complex B2B SaaS Salesforce solutions ~ Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud ~ Robust leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non‑technical stakeholders ~ Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred ~ Retirement Plan Matching Flexible Paid Time Off Employee Assistance Program Allyship and Inclusion Communities It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities.

Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Information Security Commitment

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #

📌 Senior Salesforce Architect (CA) (Mississauga)
🏢 PointClickCare
📍 Mississauga