Who you are

- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving — e.g., AI-powered tools, workflow automation, AI-driven insights, or exploring AI's impact on the function or industry

- 7+ years of sales experience within a software or solutions sales organization

- Must have prior US Government sales experience (State / Local/ Federal)

- Experience selling cybersecurity, ideally OT/ICS security (i.e. Claroty, Nozomi, Tenable), cyber-physical systems, or asset security solutions

- Knowledge of and experience selling into state and local government or other critical infrastructure sectors (e.g., utilities, transportation, water/wastewater)

- Experience establishing trusted relationships with current and prospective clients and cross-functional teams

- Ability to produce new business, negotiate deals, and maintain healthy relationships with senior security and operations stakeholders

- Track record of overachieving sales targets

- Ability to understand the "bigger picture" of a customer's OT/IT convergence and security strategy and bring it to life commercially and technically

- Experience promoting a customer-success focus in a "win as a team" environment

What the job involves





- You will drive new business sales revenue for ServiceNow's OT/Cyber-Physical Systems portfolio — including Armis OT visibility and security, Cyber Asset Security, and USEM for OT — within state and local government accounts across the US West territory

- You will accomplish this through account and territory planning, prospect research, business development strategy, and field-based sales execution against a defined set of accounts

- Develop relationships with OT and cybersecurity leaders (e.g., CISO, VP/Director of OT Security, Plant/Facility Operations leaders, Critical Infrastructure Program Owners) within state and local government organizations

- Build and lead account strategy across a broad virtual team: Client Directors, Solution Consultants, Armis specialists, Partners, and Marketing to orchestrate coverage of both IT and OT stakeholders

- Be a trusted advisor by understanding each customer's OT/cyber-physical risk posture and regulatory obligations, and advising on how ServiceNow's OT security portfolio fits their broader security and asset management roadmap

- Identify and bring in the right specialist or support resource at the right time, particularly OT/ICS security and Armis subject-matter expertise

Perks

- Generous family leave

- Matched donations

- Annual learning stipends

- Flexible PTO

- Competitive retirement plan

- Paid volunteer time

📌 Senior Solution Sales Executive (Canada)
🏢 ServiceNow
📍 Canada