Elevate your career at Anomali as a Senior Technical Account Manager, specializing in SIEM and Security Analytics. Drive customer success through technical expertise and relationship management in our remote role. As a Senior Technical Account Manager, you will guide customers on their adoption journey, right from onboarding to full production usage.

Utilizing your technical skills, you’ll collaborate with security leadership, from analysts to CISOs, and champion customer needs throughout their security operations and intelligence goals. Deliver value by translating usage data into business outcomes to promote expansion and renewal. Key Responsibilities:

- Serve as a power user of the Anomali Platform
- Drive customer adoption from onboarding to maturity




- Plan and lead quarterly business reviews with stakeholders
- Identify renewal risks and collaborate with CSM/AE partners
- Address technical requests and proactively resolve issues

Requirements:

- Bachelor's in Computer Science or related field
- 5+ years in technical customer success or solutions engineering
- Experience in cybersecurity technologies and architectures
- Robust presentation skills to senior leadership
- Familiarity with tools like Gainsight and SalesForce

Maximize customer engagement and security outcomes as a Senior Technical Account Manager at Anomali.

📌 Senior Technical Account Manager at Anomali (Toronto)
🏢 Anomali
📍 Toronto