As a Senior Technical Enablement Manager, you will design and scale enablement programs that elevate technical capability across our solutions consultants, sales, and post‑sales teams. You'll build on-ramp and continuous learning experiences, create technical playbooks and certifications, and partner with Product, Engineering, and GTM to ensure field teams can confidently position, design, and deliver Achievers solutions to both mid‑market and enterprise customers. This role is critical to field productivity, ramp velocity, and our ability to win in a competitive market. Strengthen onboarding and ramp programs — partner with GTM and Field Productivity leadership to weave technical enablement into our existing onboarding framework; develop role‑specific training tracks, hands‑on labs, and competency assessments that accelerate technical capability

• Drive field readiness through strategic programs — develop and maintain technical playbooks, solution architecture guides, and certifications that improve how teams position, design, and deliver Achievers and Workday‑integrated solutions Partner cross‑functionally on field impact — collaborate with Product, Engineering, GTM, and Sales leadership to translate feature launches, competitive moves, and go‑to‑market themes into field‑ready content and training Establish enablement cadence and moments — own technical kickoffs, solution summits, QBRs, and ad‑hoc field sessions that reinforce skills, surface emerging needs, and celebrate wins Support and enhance enablement infrastructure — collaborate with Solutions Consulting and technical teams to ensure demo environments, solution libraries, video content,



and AI‑powered resources are aligned with field needs and training curricula; curate and organize content for discovery and reuse

• Lead product launch and GTM readiness — ensure technical field teams are equipped and confident ahead of major releases, new capabilities, and strategic initiatives

• Identify and amplify expertise — surface top performers and technical leaders as internal coaches

• Evolve programs with AI as leverage — explore and implement AI‑powered solutions (chatbots, content generation, adaptive learning) to expand enablement reach without linear headcount growth 5+ years of experience in technical enablement, Solutions Engineering, technical account management, or equivalent customer‑facing technical roles ~ Demonstrated ability to design and launch training programs, certifications, or onboarding curricula at scale ~ Experience working directly with technical field teams and understanding their day‑to‑day challenges and skill gaps ~ Robust program management and project execution skills with proven ability to own outcomes independently ~ Clear communication and ability to translate complex technical concepts into accessible, role‑appropriate learning experiences ~ Comfort with data and metrics





• Bachelor's degree required We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Each A-Players' compensation is reviewed at least annually against performance and impact in role. 104,000 - $122,000 reflects what we reasonably expect to offer for this role based on current market data. As with all market‑based ranges, these numbers may evolve over time, but we’re committed to providing a fair and competitive offer based on what you bring to the team.

Benefits and Perks for permanent full‑time employees: Health Benefits and Life Insurance Coverage beginning on your first day Parental Leave Top‑up Flexible Vacation to recharge, so you can bring your best Employee and Family Assistance Program offering mental health, legal, and financial counselling Employee-Led Employee Resource Groups that celebrate our diversity Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes.

These tools help our recruitment team but never replace decisions made by real people. If you would like more information about how your data is processed, please contact us. #

📌 Senior Technical Enablement Manager (Toronto)
🏢 Achievers
📍 Toronto