Job Location - 128 West End Avenue, NY

Duration: 12+ months

Interview: In-person

We are seeking a highly motivated and customer-focused Senior Technical Systems Administrator to support and maintain the Company's enterprise physical security and surveillance infrastructure. The successful candidate will be responsible for the administration, maintenance, optimization, and support of Pro-Watch Access Control Systems, Genetec Security Center, ChangeGear SQL databases, and enterprise camera/video surveillance systems, while also providing support for Windows server infrastructure and related technologies.

Primary Responsibilities

- Administer and maintain Client Pro-Watch access control servers and associated hardware.
- Knowledge in Nutanix Cluster Management & Deployment - required
- Support and manage Genetec Security Center servers, video management systems, and camera integrations.
- Maintain and optimize ChangeGear SQL databases, ensuring performance, availability, backup, and recovery capabilities.
- Serve as the subject matter expert for enterprise IP camera systems, video recording platforms, storage systems, and surveillance infrastructure.
- Perform troubleshooting and resolution of access control, surveillance, server, and database-related incidents.
- Coordinate hardware and software upgrades for physical security systems and supporting infrastructure.
- Monitor system health, performance, capacity, and availability across security platforms and server environments.
- Perform system patching, firmware upgrades, security updates, and vulnerability remediation activities.
- Develop and maintain disaster recovery and business continuity procedures for physical security systems.
- Create and maintain technical documentation, system diagrams, operating procedures, and support guides.
- Provide on-call and emergency support for critical physical security and surveillance systems.
- Collaborate with cybersecurity, networking, facilities, and operations teams to ensure secure and reliable system operation.

Required Technical Skills The ideal candidate should possess strong technical proficiency working with:

Physical Security & Surveillance Systems

• Client Pro-Watch Access Control Administration

• Genetec Security Center administration and support

• IP camera systems, video encoders, NVRs, DVRs, and enterprise video storage solutions

• Card access systems, badge management, door controllers,



and physical security integrations

• Security system troubleshooting and performance optimization

Server & Infrastructure Administration

- Windows Server and desktop operating systems
- User administration, file systems, software installation, and services management
- Active Directory administration, Group Policy, and domain services
- Backup, recovery, and disaster recovery planning
- Server hardware management and RAID storage configurations
- Patch management and firmware lifecycle administration

Database Administration

- Microsoft SQL Server administration and maintenance
- Database backup and restore procedures
- SQL performance monitoring and optimization
- Database troubleshooting and maintenance activities

Networking & Security

• Fundamental networking concepts including:

o DHCP o DNS o Routing o Firewall technologies o VLANs and IP networking

• Security principles including:

o Access Control Lists (ACLs)

o Encryption o Authentication and authorization o System hardening

Monitoring & Automation

- System health monitoring and performance analysis
- Capacity planning and optimization
- Scripting and automation experience (PowerShell preferred)
- Reporting and technical documentation development

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Engineering, or related discipline preferred.

• Minimum 8 years of Information Technology experience supporting enterprise server environments and critical infrastructure systems.

• Experience supporting physical security systems, access control platforms, video management systems, or related operational technology environments strongly preferred.

- Strong troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills.
- Robust customer service mindset with experience providing end-user support.
- Well-organized, detail-oriented, and capable of managing multiple priorities while meeting deadlines.
- Demonstrated ability to make sound technical and business decisions.





Additional Requirements

- Ability to provide after-hours, on-call support for critical systems.
- Willingness to work overtime and flexible hours to support scheduled maintenance and emergency response activities.

• Ability to travel to Company locations as necessary.

• Valid driver's license required.

- Ability to successfully pass a NERC CIP Personnel Risk Assessment Background Check.

TECHNICAL SKILLS Must Have

Design and implementation of VMware vSphere and Nutanix environments managed Nutanix clusters

Nutanix Administration

Nutanix Support Specialist

Physical Security

Nice To Have

Ability to intrepid, modify and write scripts and SQL queries

Automation Scripts

About Us:

InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 19 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success.

We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company.

We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.

📌 Senior Technical Systems Administrator (West End)
🏢 InterSources
📍 West End