HELI Forklift is seeking an experienced Trainer - Technical Support to lead technical training initiatives and provide advanced support within the forklift equipment space. This role blends hands‑on technical expertise with training delivery and dealer support, playing a key role in maintaining high standards across the network.

The Role The

Trainer - Technical Support is responsible for developing and delivering technical training programs for dealers and internal teams, while also supporting complex equipment diagnostics and quality assurance.

Key Responsibilities Assess dealer training needs and technical requirements Plan and deliver technical training sessions, both theoretical and hands‑on Develop, update, and improve training materials including presentations, guides, documentation, and videos Track and maintain training participation, performance, and follow‑up documentation Provide advanced technical support for complex equipment issues, including diagnostics and field support when required Support quality control activities including inspection, testing, validation,



and compliance of forklifts Participate in ongoing technical and instructional training to stay current Assist operations during peak periods as needed Qualifications Diploma or degree in automotive mechanics, agricultural machinery, electromechanics, or a related field Minimum 15 years of experience as a trainer and/or mechanic in the forklift industry Proven experience delivering technical training Solid communication skills and confidence presenting to groups Excellent problem‑solving and analytical abilities Fluent in English, written and spoken Strong customer focus and professional ethics Proficient in Microsoft Office Highly organized with the ability to manage multiple priorities Comfortable traveling regularly based on business needs What’s Offered ~ Pension plan with employer contributions ~13 paid holidays ~ Annual corporate clothing allowance ~ Company-sponsored social activities ~ Supportive, respectful, and collaborative team environment Please note only qualified individuals will be contacted.

📌 Senior Technical Trainer - Remote (Mississauga)
🏢 Heli Forklift
📍 Mississauga