Join the agile team at Mayfield Ford Lincoln as a Service Appointment Coordinator in Brampton. You will be pivotal in enhancing customer experiences through outstanding service and effective appointment scheduling. In this role, you will support the Service Department by engaging with customers, handling inquiries, and scheduling their vehicle services.

As part of The Humberview Group, you’ll enjoy opportunities for career growth across 20 dealerships. Your proactive role helps ensure customer satisfaction while creating lasting relationships in the automotive sector. Key Responsibilities:

- Make 80–100 outbound calls daily to customers
- Schedule recommended vehicle services for clients
- Follow up with customers post-visit for satisfaction
- Manage service reminders, campaigns, and recalls
- Maintain long-term relationships to encourage repeat business

Requirements:

- Experience in Automotive BDC preferred
- Familiarity with CDK software is an asset
- Excellent verbal communication skills required
- Strong technology competency needed
- Team-oriented mindset with a customer-focused approach

Become a key asset to Mayfield Ford Lincoln as a Service Appointment Coordinator and help elevate customer interactions!

📌 Service Appointment Coordinator in Brampton
🏢 The Humberview Group.
📍 Brampton