About This Opportunity At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities.

Our Business Banking Practice: Our vision is to be recognized as the financial institution that has the most local impact, supported by a purpose-driven Value Proposition to our Members. After all, our obligations are to our Members, not shareholders, and we take to heart the best interests of our Members and communities we serve! We're passionate about what we can do for their business and we’re empowered to leverage our local autonomy to meet their unique needs.

In addition to building customized solutions for business, we offer full service commercial banking solutions, including a wide selection of daily banking products, complementary lending services, cash management solutions, as well as insurance and investments. As a Director, Commercial Services: You will be accountable for building and developing a portfolio of commercial accounts that exhibit a high degree of complexity and value to Meridian, generally with groups with lending needs greater than $5,000,000. Grow the size and profitability of the commercial book through good risk management techniques and by soliciting and maintaining solid new business relationships.

You embody a “Member-centric” approach while ensuring a high standard of employee engagement, business results and community engagement ensuring execution with excellence. Actively monitor and manage the profitability of commercial relationship with Members with the intent of building a long‑term mutually beneficial relationship by fully understanding the goals, objectives and status of the Member’s business(s) Through a coordinated and targeted marketing plan, identify and initiate contact with Members, partners, community leaders, centres of influence (COI) and prospects to close deals and strengthen, protect and grow the commercial book of business Maintain an ongoing sales pipeline and effectively follows up on unsuccessful referrals/prospects Structure, negotiate and document complex credit and cash management arrangements with segment Members and prospects – often in partnership with Commercial Credit.



Negotiate all terms of credit with Commercial Credit and appropriately assess risk in the relationship Demonstrate a strong working knowledge and excellent analytical skills in the areas of balance sheets, cash flow mechanics, and business plans presented by Members Minimum 7-10+ years progressive experience in sales/service and managing a diverse portfolio in a commercial banking environment Post secondary education in accounting, finance, commerce, business administration, or equivalent work experience Strong and thorough knowledge of the commercial banking marketplace and the assigned market area’s key industries and competitive positioning within the assigned market areas Strong business acumen coupled with a demonstrated ability to initiate action to achieve results and meet deadlines while respecting fundamental corporate values Ability to work independently with confidence and robust commitment to Member service Ability to interact at any level within the organization and in a business development capacity within the community Advanced credit and interviewing techniques, credit investigation and underwriting skills Proactive - Seize the initiative by anticipating needs and identifying opportunities to provide a higher level of service.

Talent Developer: nurtures and supports direct reports, identifies strong team members, develops digital and analytical skills in direct reports.

Creates a Supportive and Positive Team Environment: creates and contributes to a positive team environment which encourages innovation, risk taking, and learning; leverages the strengths and opportunities of the broader marketing team Comfort learning and adopting new digital tools, with an openness to using AI‑enabled technology to enhance productivity, accuracy, and the Member experience. This role represents an existing vacancy which is being considered alongside the Relationship Manager/Senior Relationship Manager role. CAD $95,000.00 - $130,000.00 annually.

Compensation for this role is based on a combination of skills, experience, and internal equity.

Office Location:



Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us. Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues This isn't your typical "corporate" job. Build the Future of Banking with Us We see talent as a catalyst for sustainable growth , community impact , and future-readiness .

Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset Data Driven – Leverage data and insights to identify, prioritize and improve member experience and business efficiency. Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members.

With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve.

Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life. Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Follow us on Twitter at @MeridianCareers.

📌 Service Commercial Manager H/F (London)
🏢 Meridian Credit Union
📍 London