Elevate your career as a Service Coordinator/Dispatcher with J.L.

Refrigeration

Inc. in Scarborough, Ontario. This permanent, full-time position involves managing service requests and technician schedules in a fully in-office setting. You will play a crucial role by overseeing incoming service calls and dispatching technicians effectively.

Your attention to detail will be essential in managing preventative maintenance and keeping customers informed at every step. A professional customer service approach and strong organizational skills are vital for success in this dynamic role. Key Responsibilities:

- Receive and manage incoming service requests
- Dispatch technicians based on skills and availability
- Communicate schedule changes to the team
- Oversee preventative maintenance completion
- Address customer questions and service issues

Requirements:

- Organized with robust communication skills
- Previous dispatch or coordination experience
- Proficient in QuickBooks and service management tools
- Ability to thrive under pressure
- Willingness to learn and collaborate

Contribute to top-notch service delivery and customer satisfaction with J.L. Refrigeration in Scarborough.

📌 Service Coordinator Role at J.L. Refrigeration (Toronto)
🏢 J.L. Refrigeration
📍 Toronto