Take your career to the next level as a Service Dispatcher at Dean-Lane Contractors, specializing in plumbing and HVAC services.

Your role will be central in coordinating service calls and ensuring effective communication. This position requires a proactive Dispatch Coordinator who can manage technician schedules and maintain up-to-date job information in the Jonas software. You will assist the Service Manager and ensure timely service execution through effective planning and communication with technicians and customers. Key Responsibilities:

- Schedule service calls for HVAC and plumbing work
- Identify job durations with the Service Manager
- Ensure timely dispatch of technicians with necessary details
- Maintain accuracy of packing slips against purchase orders
- Create and update work orders in Jonas for productive operations

Requirements:

- 2+ years of experience in service dispatch or coordination
- Familiarity with Jonas software is advantageous
- Strong organizational and time management skills
- Excellent interpersonal communication
- Microsoft Office proficiency

Support Dean-Lane Contractors in delivering exceptional service as a Service Dispatcher.

📌 Service Dispatcher Role at Dean-Lane (Waterloo)
🏢 Dean Lane Contractors
📍 Waterloo