Service Operation Centre (SOC) Support Technician Vacancy Name Service Operation Centre (SOC) Support Technician Vacancy No VN993 Function Customer Support Work Location Manx Telecom, Dalton Street, Douglas, Isle of Man, IM1 3PQ Basis Permanent Full Time/Part Time Full time Employment Duration - Hours Per Week 37.00 Drivers Licence Required Yes Benefits Competitive Salary and Benefits package will be provided to the successful candidate. In addition there is a shift Allowance linked to this position. We are looking for a person who will work as part of a 24/7/365 team to ensure the effective Service Assurance of our Core Networks and systems.

In addition, you will be supporting several key areas around the business including Customer Technology Services, Business Services and Network Services, among others.

Our Service Operations

Team are enthusiastic and bright individuals, who support the business and our customers, both locally and globally.



We encourage our individuals to craft out a career in technology, from designing our networks to building applications. Excellent customer facing skills.

Professional interaction with both our internal and external customers is always expected. Versatile approach to working shifts. Making sure that at the beginning and end of each shift, they are transparent with any ongoing incidents.

Proficient using ServiceNow Change & Incident Management or similar platform. A self-motivated individual but also an excellent team player but with ability to work with little or no supervision.

Experience of Shift Working. Minimum of 5 GCSE’s or equivalent - Grade A - B, must include English. Please click here to read and review our Privacy Policy. #

📌 Service Operation Centre (SOC) Support Technician (Tamworth)
🏢 Manx Telecom Enterprise
📍 Tamworth