One of Canada’s leading alternative mortgage lenders, Alta West Capital has been helping Canadians buy and stay in their homes for more than 30 years. We primarily work with under-served populations, including newcomers to Canada and the self-employed. We are growing in the same direction through collaboration and humility.

Since 2020, our business has grown 200%; we are a creative and nimble company and are excited for more energetic and innovative folks to be part of our journey. You have experience in relationship building, business development, and customer service. You are comfortable using social media.

The Business Development

Manager is responsible for developing and nurturing new and existing relationships with our broker partners. This role balances a sales and service mindset by building long-term relationships within our customer channels and successfully executing accountabilities that support the company’s growth strategy.

Business

Development and Planning Develop a growth strategy focused on mortgage broker satisfaction and building long-term relationships. Arrange and conduct visits with current and existing mortgage broker referral partners throughout an assigned territory. Work cohesively with the Chief Sales Officer and the business development team to identify opportunities to grow the business. Maintain up-to-date knowledge of the overall industry, competition, industry trends, and market conditions.

Customer

Relations and Marketing Provide feedback to clients and ensure after-sales support. some out-of-city travel and overnight stays may be required. Reporting and Process Improvement Prepare weekly sales itineraries and appointment schedules, including corresponding narrative reports for broker visits.



Prepare quarterly and annual business plans.

Attend weekly conference calls with the senior management team to report on volumes, trends, industry news, issues, and strategies. Communicate effectively with the underwriting team and other colleagues to identify process improvements that enhance the overall broker experience. Post-secondary diploma or degree in finance, business administration, or a related field.

Three to five years of mortgage industry experience. Ability to continuously maintain Mortgage Agent licensing for the province(s) of the assigned territory. Valid driver’s licence and reliable vehicle to travel throughout the assigned territory.

Demonstrated ability to achieve sales targets and related KPIs in a pay-for-performance organization. Strong analytical, negotiation, project management, and organizational skills. Proficiency in Microsoft Office Suite; Salesforce experience is preferred.

Willingness and ability to learn other role-related software is required. Good understanding of social media use in a professional context. Company social events and volunteering opportunities Dental care, extended health care, disability, and life insurance Health Spending Account A lively and collaborative team environment where employees are happy to pitch in and help each other succeed Alta West Capital prohibits harassment, bullying, and discrimination, and encourages equity, diversity, and inclusion regardless of race, religious beliefs, colour, gender, gender identity, gender expression, physical limitations, neurodiversity, age, ancestry, place of origin, marital status, source of income, family status, or sexual orientation.

Reporting To: Chief Sales Officer Employment Type: Full-time Office Location: Calgary, Canada #

📌 Service Sales BDM (Calgary)
🏢 AW Capital
📍 Calgary