As a Personal Banking Representative, you’ll be the first point of contact for clients calling in with questions or requests related to their banking needs. You can effectively perform all work activities remotely, and will only be required to be in office on an occasional basis.

Our Contact

Centre is open from Monday to Sunday, 7:00 AM to 1:00 AM . We’d like for you to be available and flexible between these hours. CIBC has embarked on an Agent@Home remote work program and all employees may be given the opportunity to work from home, if you can meet the Agent@Home program requirements . Ability to work independently as an Agent @ Home with a secure workspace, in a room or office with a door that closes it off from noises and distractions.

Wired

Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (Internet connection can be connected to modem through hard cable (not wireless) with a minimum download speed of 15 mbps and upload speed of 10 mbps). Satellite internet providers are prohibited and cannot be used due to the impact on call quality and the stability of service.

Client





Engagement - Provide support for clients by helping them to manage their accounts and products. Focus on each client experience and connect on a personal level to make every interaction meaningful. Proactively suggest banking options that will help clients achieve their financial goals.

You find meaning in relationships, and surround yourself with a diverse network of partners. We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support, and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Halifax-1809 Barrington St Temporary (Fixed Term) Banking Customer Engagement Customer Experience (CX) Customer Service

📌 Simplii Financial Personal Banking Representative - (12 Months contract) (Calgary)
🏢 CIBC
📍 Calgary