Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow.

From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients.

The Presales Solution

Architect plays a key role in winning and successfully delivering new business for Xerox IT Solutions Canada. Working closely with clients, sales, account management, service delivery, bid management, technology partners, and third parties, the Solution Architect translates business and technical requirements into secure, scalable, commercially viable IT solutions and services. The successful candidate will combine technical depth, business acumen, and solid communication skills to articulate value, benefits, costs, assumptions, and risks to technical, non-technical, and executive audiences.

This position supports Xerox IT Solutions Canada’s vendor-agnostic, outcome-driven approach to designing and delivering IT solutions tailored to each client’s objectives. Lead the end-to-end architecture and design of IT solutions and services across opportunities of varying size and complexity.



Engage clients and internal stakeholders to understand business objectives, technical requirements, current-state environments, constraints, and desired outcomes.

Develop solution strategies, architectures, scopes, service models, implementation approaches, transition plans, and high-level roadmaps. Build compelling value propositions and business cases that clearly communicate client benefits, expected outcomes, return on investment, assumptions, dependencies, and risks. Own and coordinate contributions to the overall solution design, integrating input from sales, account management, professional services, managed services, delivery teams, vendors, distributors, and technology partners.

Develop accurate solution costing and pricing inputs, control scope, and help ensure proposals are competitive, commercially acceptable, and deliverable. Present complex technical and service concepts clearly to technical, non-technical, and executive audiences through customer-facing presentations, diagrams, and proposal content. Provide technical leadership during due diligence, validating and refining the proposed solution before contract finalization and delivery.

Lead the solution handoff to delivery teams and support a smooth transition to operational readiness, ensuring requirements, commitments, assumptions, risks, and responsibilities are clearly documented.



Research and evaluate emerging technologies, vendor offerings, licensing models, and market trends, and recommend solutions based on business value, fit, cost, risk, and lifecycle considerations. Develop and maintain trusted relationships with clients and technology partners while supporting account growth and go-to-market initiatives.

Maintain relevant technical, sales, and industry knowledge through ongoing training and professional development. 5+ years of experience in IT consulting, solution architecture, presales, professional services, or a related client-facing technology role; 3+ years of experience supporting the sale and design of enterprise IT systems, solutions, or managed services. ~ Demonstrated technical expertise in one or more relevant areas, such as AI, cloud, data centre infrastructure, networking, cybersecurity, end-user computing, modern workplace, data protection, or managed services. ~ Ability to translate business requirements into practical technical and service solutions while balancing client outcomes, cost, complexity, delivery capability, and risk. ~ Excellent written, verbal, presentation, and facilitation skills, including the ability to communicate complex concepts clearly to technical, non-technical, and executive audiences. ~ Strong collaboration skills and the ability to coordinate effectively across sales, technical, delivery, operational, and partner teams. ~ Relevant industry, vendor, cloud, security, or architecture certifications are considered an asset. ~ Knowledge of the Canadian IT market and experience supporting enterprise, commercial, or public-sector clients are considered assets.

📌 Solution Architect IT/Management (Toronto)
🏢 Xerox
📍 Toronto