At Aspire Bakeries, we don’t just bake breads, cookies, and cakes - we create foods that bring people together. And behind every bite are talented manufacturing and support teams who take pride in their work and our food. We’re looking for hard-working people who will bring integrity, creativity, and a passion for excellence to everything they do - whether that’s on the bakery floor, in the office, or supporting customers.

With 13 commercial bakeries across North America and a reputation as an industry leader, Aspire Bakeries is rising together with our people and our customers to be the best all-around bakery solution. Culture - Our culture thrives on collaboration, diversity, and a shared passion for excellence. Health & Wellness – Comprehensive medical, dental, and vision coverage, plus company-paid life insurance and additional voluntary options to fit your needs, including disability coverage.

Work-Life Balance – Paid parental leave, generous paid time off, and holidays so you can recharge and spend time on what matters most.

Retirement

Savings – A competitive registered retirement plan (RPP) with immediate company match. Recognition & Rewards – Performance incentive plans that celebrate achievements across sales, bakery performance, and individual contributions. We are seeking a Food Safety and Quality Assurance Specialist – Customers and Suppliers to join our team at our Ancaster Bakery .

As a Food Safety and Quality Assurance Specialist – Customers and Suppliers , you will be accountable for leading customer complaint resolution, supplier approval programs, and continuous improvement initiatives that strengthen food safety, quality performance, and customer satisfaction. This role plays a critical part in maintaining supplier compliance,



reducing complaint occurrences, and supporting Aspire Bakeries' commitment to delivering safe, high-quality products. Lead the customer complaint management program, including investigations, root cause analysis, and customer communications.

Manage supplier approval and material verification programs to ensure compliance with food safety and quality standards. Analyze complaint trends and supplier performance data to identify risks and improvement opportunities. Develop and implement corrective actions that improve KPIs and reduce quality-related incidents.

Administer food safety risk programs, including food fraud prevention and mitigation activities. Support food safety audits, training initiatives, and compliance with GMP, HACCP, and health and safety requirements. Bachelor's degree in Food Science, Microbiology, Chemistry, Biological Sciences, or another relevant scientific discipline.

Experience preparing reports and interpreting quality-related data. Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint. HACCP (Hazard Analysis and Critical Control Points) training or certification. Training or experience with a GFSI-recognized food safety standard such as SQF or BRCGS.

Experience managing customer complaints within a food manufacturing setting.

Experience supporting supplier quality assurance or supplier approval programs. Previous experience participating in third-party food safety audits. We welcome and encourage applications from all qualified individuals, including people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. We do not use artificial intelligence (AI) tools to screen, assess, or select applicants. #

📌 Specialist, FSQA Canada - Customers and Suppliers - Contract (1 Year)
🏢 Aspire Bakeries
📍 Canada