EY Entrepreneur Of The Year® 2025 Bay Area Award Winner 2025

Fast Company 15 Tech Startups to Watch 2022

Quick Company Innovation by Design Awards Honorable Mention 2022

TED Conference Featured Talk 2020

Fast Company Innovation by Design Awards Honorable Mention (Mobility) 2019

Our mission

Serve is delivering a sustainable future, designed to center peopleand our communities. Our team is founded by serial entrepreneurs and veteran leaders in robotics and artificial intelligence.

Our values

Empower people

We serve our neighborhoods and support local businesses. We go beyond self interest, always taking our community into account. We empower each other with trust and autonomy, because we think that’s the best way to solve the big problems and to build a sustainable future.

Be passionate, be authentic, be kind

We are mission driven. We value each other and our community. We celebrate milestones and moments, both at Serve and in our personal life.

Both to our customers or to each other! We exceed customer expectations. We bring joy to our work and to our neighborhoods.

A letter from the CEO A l e t t e r f r o m t h e C E O

Serve started with an insight: that delivery could be smarter, kinder, safer, and more in sync with how we live now. What if delivery didn’t mean more cars, more noise, more stress?

So we built something small, quiet, thoughtful. A robot that rolls at walking speed, waits its turn at crosswalks, and fits into the rhythm of everyday life. It has 98% less emissions, 90% less weight, and 99% less kinetic energy than a car.

Robots are not the future. They’re right here, right now!

Roll with us

What to expect afterapplying

You’ll have a contact person at Serve for every step of your interview.

Sr. Embedded Software Engineer, Robotics Platform

Location

USA (remote); British Columbia (remote); Calgary (remote); Canada (remote); Toronto (remote); Vancouver, BC (remote)

Employment Type

Full time

Location Type

Remote

Department

Software

Compensation

- $167.8K – $204K

The salary range listed in this posting is representative of the range of levels being considered for this position. Total compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance.

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets,



make deliveries available to more people, and benefit local businesses.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end‑to‑end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

Responsibilities

Design, develop, test, and maintain robotics middleware and application frameworks using modern C++ on embedded Linux.

Own significant platform components from technical design and implementation through validation, deployment, and operation across Serve’s robot fleet.

Partner with software teams using the robot platform to identify reliability, performance, and developer experience problems and deliver reusable solutions.

Collaborate with Autonomy and Systems Engineering on risk assessments, failure analysis, fault‑handling strategies, and software architecture.

Translate system‑level safety and reliability requirements into software behavior, interfaces, and verification strategies.

Develop instrumentation, benchmarks, logging, tracing, and fleet‑level metrics to measure and improve software performance, reliability, and system health.

Diagnose and resolve complex system‑level issues involving concurrency, scheduling, interprocess communication, networking, and constrained compute resources.

Evaluate technical tradeoffs and contribute to architectural decisions that improve the scalability, maintainability, and reliability of the robotics platform.

Lead technical design and code reviews and contribute to engineering standards, development practices, and technical documentation.





Provide technical guidance and mentorship to other engineers through design discussions, problem solving, and knowledge sharing.

Qualifications

Bachelor’s degree in Computer Science, Robotics, Computer Engineering, Electrical Engineering, or a related technical discipline, or equivalent practical experience.

5+ years of professional software engineering experience, including significant experience developing production software in modern C++ (C++17 and newer).

Experience developing and debugging systems software in embedded Linux environments.

Strong understanding of multithreaded programming, concurrency, synchronization, interprocess communication, and systems‑level software development.

Experience designing software for latency‑sensitive, safety‑related, real‑time, or high‑reliability systems.

Experience profiling and optimizing embedded software for performance, reliability, and resource utilization.

Experience independently owning complex software components through design, implementation, testing, and deployment.

Strong troubleshooting and problem‑solving skills with demonstrated ability to diagnose complex issues across software and hardware boundaries.

Strong written and verbal communication skills and the ability to collaborate effectively across software, systems, and hardware engineering teams.

What Makes You Stand Out

Experience developing middleware for robotics, autonomous vehicles, or similar complex systems.

Experience developing and deploying production software on NVIDIA Jetson or similar embedded computing platforms.

Knowledge of Linux internals, scheduling, resource management, device interfaces, and interprocess communication mechanisms.

Experience with fault‑tolerant architecture, failure‑mode analysis, functional safety, or safety‑related software development.

Experience with distributed systems, networking, RPC frameworks, or serialization technologies such as Protocol Buffers, FlatBuffers, or Cap’n Proto.

Experience developing telemetry, observability, health monitoring, or diagnostic capabilities for robotics or distributed device fleets.

Experience integrating software with sensors, embedded hardware, or other robotic system components.

Additional Information:

This role works across multiple engineering disciplines and balances hands‑on software development with systems‑level problem solving, technical design, and cross‑functional collaboration. The position may occasionally require access to robotics hardware or onsite participation in integration, testing, troubleshooting, or validation activities.

📌 Sr. Embedded Software Engineer, Robotics Platform (Vancouver)
🏢 Serve Robotics
📍 Vancouver