Join St. Clement's School as an IT Support Technician and Network Assistant, delivering exceptional technical support in a collaborative environment. This full-time role focuses on troubleshooting diverse devices and network issues.

Reporting directly to the IT Support Operations Manager, you will be essential in resolving technical issues for staff, students, and parents. Utilize your customer service skills across various platforms, including macOS, Windows, iOS, and ChromeOS. The role emphasizes collaboration with managed service providers and enhancing technology for a positive educational experience.

Key Responsibilities:

- Serve as the first contact for IT support inquiries
- Troubleshoot hardware, software, and network issues




- Manage helpdesk tickets with detailed documentation
- Collaborate with external vendors for network maintenance
- Support classroom technology and school events Requirements:
- Degree in Computer Science or related field
- 1-2 years of helpdesk experience
- Proficient in macOS, Windows, iOS, and ChromeOS
- Basic networking knowledge (Wi-Fi, TCP/IP)
- Robust communication and problem-solving skills Bring your technical expertise and passion for customer service to enhance the St. Clement's School technology environment.

📌 St. Clement's IT Support Technician (Toronto)
🏢 St. Clement's School
📍 Toronto