Grafana Labs is the company behind the open observability cloud and is built on principles of open source, open standards, and open culture. We run Grafana Cloud, our fully managed observability platform, which is flexible, scalable, and enriched with actionable AI that helps organizations move at the speed of their ambitions. With 35 million users and 7,000+ customers—including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce—our remote‑only team of more than 1,600 members operates across 40+ countries under a culture of transparency, autonomy and trust.

We’re looking for a Staff Product Analyst to join our growing Product Analytics team and serve as a strategic partner to Grafana’s AI organization . This role will support the teams building Grafana Assistant , our synchronous chat experience; Investigations , our asynchronous AI workflow for incident analysis; and AI observability solutions , including Sigil . You will shape how the AI team measures success by defining KPIs, improving measurement practices, guiding experiment design and evaluation, and translating data into recommendations that influence product decisions.

You’ll work closely with Product, Design, Engineering, and Data partners, with a primary focus on supporting the AI team, and report to the Product Analytics Manager. Define how success is measured for AI‑powered product experiences, including adoption, engagement, quality, retention, and user outcomes. Guide the instrumentation of product data in collaboration with our Product Design, Product Management, and Engineering teams to enable reliable analysis of AI features and workflows.

Design, evaluate,



and interpret experiments to assess the impact of new AI capabilities and inform product decisions. Develop dbt models to transform and test our user behavior data in partnership with our Analytics Engineering team. Influence best practices for Product Analytics across teams and help define standards as the company scales.

Contribute to defining the long‑term vision and strategy for Product Analytics, balancing near‑term needs with scalable, durable solutions. DAU/MAU, funnels, A/B testing).

Experience defining and tracking success metrics for complex product areas, ideally including AI‑powered features or workflows.

SQL: writing complex yet efficient SQL is a daily habit for you.

Data visualization: experience with tools such as Tableau, Looker, Omni, Hex, or Grafana.

Experience writing dbt models, implementing Product Analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory), and code version control (git).

Experience using AI‑assisted coding tools (e.g., Cursor, Claude Code) to quickly prototype and iterate across analysis, data modeling, instrumentation, visualization and code development. Excellent communication skills, able to explain technical topics to non‑technical audiences, and maintain many of the essential cross‑team and cross‑functional relationships necessary for the team’s success. In Canada,



the base compensation range for this role is $164,490 – $197,389 CAD.

Perks include equity, bonus (if applicable) and other benefits listed here. 100% Remote, Global Culture – As a remote‑only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. ~ Innovation‑Driven – Autonomy and support to ship great work and try new things. ~ Open Source Roots – Built on community‑driven values that shape how we work. ~ Empowered Teams – High trust, low ego culture that values outcomes over optics. ~ Passionate People – Join a team of smart, supportive folks who care deeply about what they do. ~ Balance is Key – We operate a global annual leave policy of 30 days per annum. We will comply with local legislation where applicable.

Grafana

Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment, identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana

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📌 Staff AI Product Analyst, Product Management | Canada | Remote (Calgary)
🏢 Grafana Labs
📍 Calgary