Staff Software Engineer - Healthcare Document Exchange & Hybrid Cloud About Concord Technologies Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance and other documents safely, swiftly and securely every business day. Concord's use of Artificial Intelligence, analytics, and other cutting-edge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves. More than 2,300 healthcare organizations, financial providers, and companies in other equally document-intensive industries trust Concord to deliver their confidential and sensitive information.

We care about our customers, and with a retention rate of more than 98%, it's explicit they love the service and value we provide. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers' needs, we are expanding our offerings.

We are looking for a highly experienced and strategic Staff Software Engineer to lead the architecture, development, and deployment of mission-critical systems that support fax and healthcare document exchange . This role is central to modernizing legacy communication workflows and ensuring secure, scalable, and compliant data exchange across healthcare organizations. You will drive technical direction across hybrid environments, including private data centers and the Microsoft Azure public cloud , while mentoring engineering teams and influencing cross-functional initiatives.

Architect and lead the development of scalable, fault-tolerant systems for fax and healthcare document exchange. Design hybrid deployment strategies that span on-premises infrastructure and Azure cloud services.



Define and enforce best practices for secure, compliant software development in healthcare environments (e.g., Lead integration efforts with third-party fax platforms, EHR systems, and healthcare interoperability standards (e.g., Guide the implementation of CI/CD pipelines and DevOps automation using tools like Azure DevOps, GitHub Actions, or Jenkins.

Collaborate with product, infrastructure, and security teams to align technical solutions with business goals. Provide technical mentorship and leadership to engineers across multiple teams. Drive continuous improvement in system performance, reliability, and observability.

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. ~8+ years of professional software engineering experience, with 3+ years in a technical leadership or staff-level role. ~ Deep expertise in hybrid cloud architectures, including Azure and private data center deployments. ~ Strong programming skills in languages such as C#, Python, or Java. ~ Extensive experience with document processing, fax protocols, and healthcare data formats (e.g., Docker, Kubernetes) and infrastructure-as-code (e.g., Familiarity with healthcare interoperability platforms and standards.

Experience with observability and monitoring tools (e.g., 401K plan w/ 6% company match (vests immediately) ~ 10 company holidays ~ Full suite of health benefits (Medical, Dental, Vision) - employee only coverage covered at 100% (no employee cost).

Child

Life and AD&D; ~ Paid Parental Leave program ~ Free unlimited ORCA card (Seattle area residents) ~ It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. #

📌 Staff Software Engineer - Healthcare Document Exchange & Hybrid Cloud (Vaughan)
🏢 Concord Technologies
📍 Vaughan