Empower students at Brock University as a Student Services Coordinator. Provide essential support within wellness and accessibility services in a student-centered role, ensuring timely responses to inquiries. In this ongoing casual part-time position, you will report to the Manager of Health and Clinical Operations while acting as a key liaison for services.

Your work will involve interacting with students empathetically, triaging inquiries, and ensuring their safety and well-being. This role is critical in connecting students with appropriate services in a rapid-paced environment while handling sensitive information responsibly. Key Responsibilities:

- Welcome and direct students with care and understanding
- Monitor and ensure student safety, using de-escalation techniques




- Document all interactions with meticulous attention to detail
- Manage patient referrals and correspondence efficiently
- Coordinate with the SWAC team for smooth operations Requirements:
- Diploma in Social Services Worker or similar
- Front-line customer service experience required
- Knowledge of wellness and accessibility issues
- Proficient in computer applications and document management
- Effective problem-solving and crisis management skills Enhance student experiences through your unique insights and skills in service coordination at Brock University.

📌 Student Services Coordinator at Brock University (St. Catharines)
🏢 Brock University
📍 St. Catharines