Position Title : Studio Administrator / Field Education Trainer Reports to: Deanna Spielman, Education Manager - Canada Field Education/Portfolio/Studio WellaCompany is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. As innovators in the hair and nail industry, WellaCompany empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

Studio

Administrator/Field Education Trainer (FET) Studio Administrator/Field Education Trainer is a hybrid role that supports and helps grow salon business through directed Education and enabling Go-to-Market strategies of Wella Professionals. In addition, this role will support the day-to-day operations of the Toronto Wella Studio located at 171 East Liberty Street, Toronto. Managing the day-to-day business/activities at Wella Studio Toronto Plan & prepare for seminars and events – candidate should have a keen eye for attention to detail for end-to-end successful execution, such as: ensuring Studio is stocked and organized, send customer confirmations, follow up with seminar attendees, manage model recruitment, mannequin orders, lunch orders and maintain studio cleanliness during seminar.

Support Studio

Manager with planning, organizing and execution of customer events. Receptionist duties - Embody and maintain high standards of customer service with customers, internal and external. Act as an owner of the Studio businessto increase Studio awareness, utilization,



revenue and loyalty through proactive training of staff and upselling seminars.

Manage Studio Retail

Area. Manage inventory of products in Wella Studio space. Gain proficiency with Shortcuts Point of Sale software. Support office needs, including shipping and office supply replenishment. Maintain weekly Seminar tracker to communicate seminar sell through or help needed.

Conduct education seminars, salon education plans (JEP’s), salon visits, area events and shows as directed by the Regional Education Manager, Sales Meetings, Tailor Made Education, Store Visits, Store Seminars, sales prospecting (detailing), support Wella Rewards Salon touch points, deliver virtual education, drive social media to build following. Lead trainings and launch new materials to existing and current salon customers, sales partners, and local Brand Educators Organize, plan, and conduct Education activities and events to generate sales of Wella and all brands associated to the Wella Company Build positive working relationships with assigned accounts to ensure growth of Wella and all brands associated to the Wella Company. Support and partner with Sales in creating customer loyalty and new customer acquisition.





Participate

National / divisional meetings and trainings (Virtual and In Person) Attend national and divisional company meetings to learn about promotions and activities, development of new technical and sales techniques, and new product introductions Mastery in technical skills – color application, cut/style/finish ~ Active on Social Media ~ Ability to energize, engage and enable customers / salons when conducting seminars and trainings ~ Minimum 3 years of salon experience ~ Minimum 2 years demonstrating, teaching or presentation experience preferred. ~*Must possess a valid driver’s license/passport and ability to drive and travel long distances for extended periods ~ Must be available to work most Sundays, and some evenings/weekends as needed for events ~ Word, Excel, PowerPoint ~ Collaborative - Big picture thinker with ability to drill down to the details, Planning, facilitation, collaboration, problem analysis/solving, decision making, solution oriented ~ Committed- Work-flow structuring, monitoring, ability to quickly develop category & product expertise, multi-tasking, analytical, quantitative, organizational, detail-oriented, time management ~ Creative - Creativity, business savvy, originality, intuition, open-minded ~ Courageous - Strong cross-functional coordination and leadership, autonomy, initiative, flexible and adaptable, communication, development of employees, sensitivity, objectivity, integrity, dependability, impact, tenacity.

📌 Studio Administrator & Field Education Trainer (Toronto)
🏢 Wella
📍 Toronto