Join the Surrey Police Service team as a Technical Support Specialist 2, focusing on client support and technical troubleshooting. This is an on-site position dedicated to enhancing service experiences. In this critical role, you will provide tier 1 & 2 support, addressing various client concerns related to hardware and software.

Candidates should be ready to assist with performance issues and provide feedback for developing business processes. With a focus on team collaboration and excellent customer service, you'll play a vital role in supporting SPS's mission to innovate policing. Key Responsibilities:

- Configure and maintain technology for end-users
- Investigate and resolve technical problems proactively
- Collaborate with teams to define project standards




- Generate and manage reports for technical stakeholders
- Help develop best practices for customer solutions

Requirements:

- IT diploma or equivalent experience
- At least three years in technical support roles
- Skilled with Microsoft System Center Configuration Manager
- Ability to obtain necessary police security clearance
- Solid organizational and planning capabilities

Enhance your career at Surrey Police Service, where you will influence the future of community policing through your technical expertise.

📌 Surrey Police Service Technical Support Role (Vancouver)
🏢 Surrey Police Service
📍 Vancouver